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Kaseya

Kaseya

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Product Overview

Kaseya solutions are trusted by IT service providers, and in a wide variety of industries, including: banking, consumer packaged goods, education, financial services, government, healthcare, military, real estate, retail and transportation. The company is privately held with over 30 offices in 20 countries.

**Important**

As of November 20, 2019, the Kaseya integration will no longer be supported and existing setup records will be removed.  If an on-premise partner chooses to remain on 2019.5 prior to this update, the integration may continue to work, but you will be in a non-supported state for the integration.  The third-party vendor MSP Assist has created an integration with Kaseya and ConnectWise Manage. Contact Kaseya for pricing details. For more information regarding MSP Assist, visit the ConnectWise Marketplace here: https://marketplace.connectwise.com/msp-assist.  Please note this also includes Kaseya two-way sync setup table.

NOTICE AND DISCLAIMER - DISCONTINUED KASEYA INTEGRATION

PLEASE NOTE THAT AS OF NOVEMBER 20, 2019, THE KASEYA INTEGRATION CREATED BY CONNECTWISE AND LICENSED FOR ALL PRIOR VERSIONS OF CONNECTWISE MANAGE WILL BE DISCONTINUED (“DISCONTINUED INTEGRATION”). ALL LICENSEE’S ARE ADVISED TO SAFEGUARD IMPORTANT DATA, TO USE CAUTION AND NOT TO RELY IN ANY WAY ON THE CORRECT FUNCTIONING OR PERFORMANCE OF THE DISCONTINUED INTEGRATION. ANY DOWNLOAD AND USE OF THE DISCONTINUED INTEGRATION IS DONE AT THE LICENSEE’S OWN RISK AND THE LICENSEE WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO ANY COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM SUCH USE OF THE DISCONTINUED INTEGRATION AND LICENSEE ASSUMES ALL LIABILITIES, DAMAGES AND EXPENSES FOR SUCH CONTINUED USE.

Integration

ConnectWise Manage ConnectWise Manage

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User Reviews

  • Chris Caughey, ProServeIT Corporation
    We use Kaseya to monitor a plethora of devices; the integration with ConnectWise works great!
    Date: 12/9/2013 10:18 AM
    Was this review helpful? Yes No (0/1)
  • Tom Scott, TS3 Technologies LLC
    Mostly happy with the Kaseya solution. The core product does monitoring and remote management very well. The product has suffered from a management team change that certainly has been felt by the end users. Have high hopes for the next year. The integration between Connectwise and Kaseya is done very well. All pertinent information in Kaseya gets automatically imported into Connectwise. Ticketing integration allows Kaseya to open tickets and close them in Connectwise when they are reasolved. Syncing and creating configurations allows agreements to be updated automatically.
    Date: 12/6/2013 1:31 PM
    Was this review helpful? Yes No (2/0)

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