Lumu

Proactively Detect Incidents and Threats with Unmatched Network Visibility through Continuous Collection and Analysis of Network Metadata.

ConnectWise Certified Integration
Integrated seamlessly with the ConnectWise platform.
  • Overview

  • Integration

  • Support

Lumu provides unparalleled network visibility by continuously collecting and analyzing network metadata. All of that metadata is collected and fed into Lumu’s Illumination Process where it is analyzed for malicious association. 

If an attack is discovered, Lumu measures the compromise level, does a complete analysis of the threat, and creates an incident with all of the details around confirmed IoCs. 



Lumu helps organizations to automate threat response and feed incidents to SecOps tools like ConnectWise. This enables cybersecurity operators to efficiently handle malicious incidents at scale and prevent some of the most pervasive network threats like ransomware precursors, phishing, C2C, DGA, malware, crypto-mining, and more. 

Streamline your cybersecurity incident management operations by integrating Lumu's confirmed compromise intelligence into ConnectWise PSA today! Our integration allows you to operate incidents automatically.

ConnectWise PSA

Requirements: ConnectWise PSA ‘API Member Only’ keys. - Create a role with permissions: Company Maintenance (Inquire - All); Close Service Tickets (Edit - All, Inquire - All); Service Desk, Service Tickets (Add - All, Edit - All, Inquire - All); Table Setup (Inquire - All) - Lumu Defender active subscription

Features:

  • Feed Lumu incident data directly to ConnectWise PSA for a streamlined SecOps experience.

  • Automate the creation of service tickets with Lumu incident data, adding the ability to visualize and respond to network threats through ConnectWise.

  • Save time by syncing activities between Lumu and ConnectWise to seamlessly manage incidents between solutions.

  • Get a 360-degree view of malicious activity impacting your organization with detailed context to pinpoint exactly how threat actors are targeting you.

Lumu's PSA Integration is certified via the ConnectWise Invent Program.

If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise PSA support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues. For any other questions with this integration, please contact the Lumu team directly at support@lumu.io to resolve any issues.

Details

Overview

Lumu provides unparalleled network visibility by continuously collecting and analyzing network metadata. All of that metadata is collected and fed into Lumu’s Illumination Process where it is analyzed for malicious association. 

If an attack is discovered, Lumu measures the compromise level, does a complete analysis of the threat, and creates an incident with all of the details around confirmed IoCs. 



Lumu helps organizations to automate threat response and feed incidents to SecOps tools like ConnectWise. This enables cybersecurity operators to efficiently handle malicious incidents at scale and prevent some of the most pervasive network threats like ransomware precursors, phishing, C2C, DGA, malware, crypto-mining, and more. 

Streamline your cybersecurity incident management operations by integrating Lumu's confirmed compromise intelligence into ConnectWise PSA today! Our integration allows you to operate incidents automatically.

Integration

ConnectWise PSA

Requirements: ConnectWise PSA ‘API Member Only’ keys. - Create a role with permissions: Company Maintenance (Inquire - All); Close Service Tickets (Edit - All, Inquire - All); Service Desk, Service Tickets (Add - All, Edit - All, Inquire - All); Table Setup (Inquire - All) - Lumu Defender active subscription

Features:

  • Feed Lumu incident data directly to ConnectWise PSA for a streamlined SecOps experience.

  • Automate the creation of service tickets with Lumu incident data, adding the ability to visualize and respond to network threats through ConnectWise.

  • Save time by syncing activities between Lumu and ConnectWise to seamlessly manage incidents between solutions.

  • Get a 360-degree view of malicious activity impacting your organization with detailed context to pinpoint exactly how threat actors are targeting you.

Support

Lumu's PSA Integration is certified via the ConnectWise Invent Program.

If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise PSA support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues. For any other questions with this integration, please contact the Lumu team directly at support@lumu.io to resolve any issues.