Lumu unlocks visibility into when and how your organization is being attacked along with the type of attacks and adversary information. Act decisively to mitigate those incidents and the potentially catastrophic effect they may cause in your organization. Keep track of your investigation, and avoid redundant efforts.
- ConnectWise Manage ‘API Member Only’ keys. - Create a role with permissions: Company Maintenance (Inquire - All); Close Service Tickets (Edit - All, Inquire - All); Service Desk, Service Tickets (Add - All, Edit - All, Inquire - All); Table Setup (Inquire - All) - Lumu Defender active subscription
Centralize Lumu operations into ConnectWise Manage
Create and maintain Service Tickets per Lumu Incident
Sync-up activities and operations recorded in Service Tickets with related incidents from Lumu
Close Lumu incidents based on Service ticket statuses
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
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