Thread

Scale your service and get instant resolutions with Thread's AI Service Desk

Provide great service to your customers using real-time chat in the systems they work in and increase operational efficiency with powerful agentic AI and automations. Experience a 78% decrease in time to resolution with Thread's new fully-automated triage.

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  • ConnectWise Certified

    Monetize DMARC with EasyDMARC's MSP Partner Program. Full sales & marketing enablement.

  • ConnectWise Certified

    Integrating Sage 50 connector is easy with Zynk and allows you to automate the import and export of customers, sales and purchase orders from external systems to your accounting system.

  • ConnectWise Certified

    Put your manual accounting tasks on autopilot and take back control of your finances with this cloud accounting integration.

  • ConnectWise Certified

    Tap into the power of any mobile device camera for real-time visual support, enhancing customer service without the need for app downloads.

  • ConnectWise Certified
  • ConnectWise Certified
    PitchIT Participant

    Experience continuous vulnerability management with swift deployment, real-time protection, faster identification, and streamlined patch management and remediation.

  • ConnectWise Certified

    Veeam® Service Provider Console, is a FREE product designed to help cloud and managed service providers profitably scale a Veeam-powered managed services business.

  • ConnectWise Certified

    HYAS Protect protective DNS dynamically blocks malicious and inappropriate web activity, and prevents ransomware, phishing, and other forms of cyber attacks.

  • ConnectWise Certified

    Intermedia makes it easy and profitable for any MSP to offer advanced cloud communications and collaboration solutions that allow customers to take a full office communications suite on the go.

  • ConnectWise Certified
    PitchIT Participant

    Security Awareness Training with 3-click onboarding and zero management.

  • ConnectWise Certified

    ESET’s award-winning security products are lightweight, fast and built with ConnectWise MSPs in mind.

  • ConnectWise Certified

    SmileBack is the only customer feedback system specifically designed for MSPs and focused exclusively on customer satisfaction.