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Intermedia Cloud Communications

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  • ConnectWise Manage Certified

Product Overview


Beginning in March of this year, Intermedia shared plans on a new strategic initiative to help you sell against or together with Microsoft Teams. You should now be able to view and quote two new Unite/Elevate licenses; Unite/Elevate for Teams & Unite/Elevate with Teams. To better compete against Teams opportunities, Unite/Elevate has been enhanced with major improvements to chat including a Rich Text Editor and Public/Private channels.

Our new Unite/Elevate product enhancements and Unite/Elevate licenses designed to work with Teams, will help you compete and win more deals. Whether you have customers that simply require telephony inside of Teams (and don’t want to use Microsoft) or have advanced PBX needs that only Unite/Elevate can meet, we have you covered.

  • Unite with Teams: Designed for business customers that are already using Teams for collaboration but need the essential telephony features of a more robust business phone system.
  • Unite for Teams: Integrate Unite business phone system directly into the native Teams application
Click below to check out the marketing resources we have available:

A Cloud communication and contact center provider that Works for YOU.

Your customers are looking ahead to provide their employee-base with the communication tools that allow them to work from wherever, whenever, with a realization that it’s no longer an option but a necessity. 

Intermedia makes it easy and profitable for any MSP to offer new communication services. Intermedia’s goals for our partner success are simple: 

  1. MAKE IT EASY TO SELL by eliminating all of the roadblocks of marketing, selling, billing, and supporting new communication services for your customers.

    Intermedia removes the complexities of becoming a partner by managing regulatory and tax issues for voice services on your behalf while integrating with ConnectWise Manage for billing and support. 

  2. MAKE IT PROFITABLE to build a new revenue stream while maintaining customer control.

Intermedia provides our partners with flexible business models to on-board and support your customers while allowing partners to:

  • Control your price and earn better margins, with up to 5X revenue
  • Own the end-to-end customer relationship
  • Control your branding and customer experience 

Intermedia is the only ConnectWise Manage Certified Partner that provides:

  • A financially backed 99.999% uptime Service Level Agreement for your customers. 
  • An easy process that removes telecom tax headaches for partners
  • A streamlined billing process for private label MSPs that exports accurate, itemized billing data to ConnectWise Manage
  • A Free IP Desk Phone for every unified communication user, valued at up to $250, providing our partners with an additional revenue source.

Watch the Intermedia-ConnectWise Webinar below: Cloud Voice Solutions Built for ConnectWise MSPs

 
Intermedia - Contact Unite Intermedia - Anymeeting
 



Integration

ConnectWise Manage ConnectWise Manage

Intermedia has a dedicated team to help new partners walk thru our ConnectWise Manage integration and make sure that all questions are answered so that you can bill your customers accurately and efficiently. Reach out today to schedule your call with our team! Contact: connectwiseimplementation@intermedia.com

Click here to download the ConnectWise Manage and Intermedia datasheet.

Documentation

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Support

Intermedia's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Intermedia team directly to resolve any issues.

Additionally, Intermedia has a dedicated team to help new partners walk thru our ConnectWise Manage integration and make sure that all questions are answered so that you can bill your customers accurately and efficiently. Reach out today to schedule your call with our team!

Contact:  connectwiseimplementation@intermedia.com

 

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