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Intermedia Cloud Communications

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  • ConnectWise Manage Certified

Product Overview

A Cloud communication and contact center provider that Works for YOU.

Your customers are looking ahead to provide their employee-base with the communication tools that allow them to work from wherever, whenever, with a realization that it’s no longer an option but a necessity. 

Intermedia makes it easy and profitable for any MSP to offer new communication services. Intermedia’s goals for our partner success are simple: 

  1. MAKE IT EASY TO SELL by eliminating all of the roadblocks of marketing, selling, billing, and supporting new communication services for your customers.

    Intermedia removes the complexities of becoming a partner by managing regulatory and tax issues for voice services on your behalf while integrating with ConnectWise Manage for billing and support. 

  2. MAKE IT PROFITABLE to build a new revenue stream while maintaining customer control.

Intermedia provides our partners with flexible business models to on-board and support your customers while allowing partners to:

  • Control your price and earn better margins, with up to 5X revenue
  • Own the end-to-end customer relationship
  • Control your branding and customer experience 

Intermedia is the only ConnectWise Manage Certified Partner that provides:

  • A financially backed 99.999% uptime Service Level Agreement for your customers. 
  • An easy process that removes telecom tax headaches for partners
  • A streamlined billing process for private label MSPs that exports accurate, itemized billing data to ConnectWise Manage
  • A Free IP Desk Phone for every unified communication user, valued at up to $250, providing our partners with an additional revenue source.

Watch the Intermedia-ConnectWise Webinar below: Cloud Voice Solutions Built for ConnectWise MSPs

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Intermedia's ConnectWise Manage Integration is certified via the ConnectWise Invent Program.
If you need assistance with creating API members or integration setup please send a note to and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Intermedia team directly to resolve any issues.

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