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Powerful RMM for next-level IT support.
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Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
Explore ConnectWise Certified Integrations
ConnectWise Asio™ Certified
The purpose-built platform for MSPs.
ConnectWise PSA Certified
Professional services automation designed to run your as-a-service business.
ConnectWise ScreenConnect Certified
Remotely access and support any device, anywhere, any time.
ConnectWise Automate Certified
Powerful RMM for next-level IT support.
ConnectWise RMM Certified
Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
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GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
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ConnectWise PSA Certified
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ConnectWise PSA Certified
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Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
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ConnectWise PSA Certified
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ConnectWise PSA Certified
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Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
  • Overview

  • Integration

  • Support

Instantly move tickets from Kaseya to ConnectWise Manage; synchronize tickets, statuses, priorities, assets, notes and billable time.

ConnectWise PSA

Features:

  • Cloud based system requires no local implementation, and no requirement to update local application with new releases 

  • Instantly moves tickets from Kaseya Service Desk to ConnectWise Manage with: 
    • Configuration item detail
    • Ticket status
    • Ticket priority
    • Ticket notes - any additional ticket notes added in Kaseya (or changes) will update current CW ticket. 
  • Add time billed for automation (within Kaseya) where the client automatically adds time for resolution (i.e. 15 minutes for running a defrag or removing temp internet files) 

  • Round trip ticket closure
    • As the ticket is closed in your PSA, it is also closed in Kaseya.  

  • Synchronize Configuration items between systems

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Remote Monitoring and Management
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Remote Monitoring and Management
PSA Integration

Overview

Instantly move tickets from Kaseya to ConnectWise Manage; synchronize tickets, statuses, priorities, assets, notes and billable time.

Integration

ConnectWise PSA

Features:

  • Cloud based system requires no local implementation, and no requirement to update local application with new releases 

  • Instantly moves tickets from Kaseya Service Desk to ConnectWise Manage with: 
    • Configuration item detail
    • Ticket status
    • Ticket priority
    • Ticket notes - any additional ticket notes added in Kaseya (or changes) will update current CW ticket. 
  • Add time billed for automation (within Kaseya) where the client automatically adds time for resolution (i.e. 15 minutes for running a defrag or removing temp internet files) 

  • Round trip ticket closure
    • As the ticket is closed in your PSA, it is also closed in Kaseya.  

  • Synchronize Configuration items between systems

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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