The ConnectWise Open Ecosystem

ConnectWise has long been a champion of and innovators in the cultivation of an open ecosystem. We believe that TSPs should have the power of choice, and we believe healthy competition is what keeps our industry innovative and focused on serving TSPs with excellence.

What We Do

ConnectWise is proud of and grateful for the 400+ vendors who integrate into our platform via our Open APIs—contributing to their success, and in turn supporting TSP success, is a core part of who we are as a company. As such, we promise to continue to:

1

Maintain a bias for innovation while putting the security and safety of our partners and their clients first.

We will warmly embrace opportunities to innovate and collaborate with third-party associations, companies, and communities. This includes collaborating closely and expeditiously with vendors to address any issues that impact our mutual partners. We take our Invent certified integrations very seriously - you can read more details at the ConnectWise Trust Center.

2

Offer an extensible platform (ConnectWise Asio™) with open APIs, that offers partners to add the capabilities they need and security-verified vendors a frictionless way to integrate.

We will continue to build flexible solutions and empower MSPs to select tools that work best for their business needs. Beyond open APIs, we’ll continue our journey to enhance how we support developers in their journey— from educational programming to Software Development Kits (SDKs), and more. Vendors verified through the ConnectWise Invent™ program will have additional opportunities to seamlessly integrate into our platform.

3

Curate an inclusive community that supports diverse perspectives while ensuring every person and company participating is treated with dignity and respect.

We will make every effort possible to welcome and support participation provided our code of conduct and courtesy is respectfully observed.