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  • Overview

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Vight POD for ConnectWise Manage delivers AI-powered meeting notes, call recordings, summaries, action items, and ticket intelligence directly into ConnectWise Manage. Automatically capture customer conversations, document work performed, improve technician accountability, reduce manual data entry, and ensure every customer interaction is accurately logged and accessible. 

  • Automatically syncs AI-generated meeting notes, call summaries, action items, and recordings into ConnectWise Manage tickets and activities.
  • Maps conversations to the correct company, contact, opportunity, project, or service ticket, reducing manual documentation and improving data accuracy.
  • Provides technicians and account managers with searchable customer interaction history, helping teams improve communication, accountability, and service delivery.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:
PSA Integration
Categories:
Productivity

Details

Integrates with:
PSA Integration
Categories:
Productivity

Overview

Vight POD for ConnectWise Manage delivers AI-powered meeting notes, call recordings, summaries, action items, and ticket intelligence directly into ConnectWise Manage. Automatically capture customer conversations, document work performed, improve technician accountability, reduce manual data entry, and ensure every customer interaction is accurately logged and accessible. 

Integration

  • Automatically syncs AI-generated meeting notes, call summaries, action items, and recordings into ConnectWise Manage tickets and activities.
  • Maps conversations to the correct company, contact, opportunity, project, or service ticket, reducing manual documentation and improving data accuracy.
  • Provides technicians and account managers with searchable customer interaction history, helping teams improve communication, accountability, and service delivery.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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