• Overview

  • Integration

  • Support

The Unitrends Service Provider Program is the only solution for MSPs that offers the #1 all-in-one backup solution that simply scales for your customers and keeps up with your fast-growing business. With Unitrends hybrid cloud storage, become a full service disaster recovery as a service (DRaaS) partner to your customers by offering disaster-recovery spin-up in your cloud, enabling best-in-class business continuity protection.

ConnectWise PSA

Features:

  • Unitrends integration with ConnectWise Manage allows MSP partners to manage device alerts as service tickets through the ConnectWise Manage console. Powerful, flexible management through ConnectWise Manage streamlines delivery of Backup and DRaaS services.

  • With ConnectWise Manage and Unitrends, MSP partners can:
    • Have flexibility in what device alerts and information are sent.
    • Receive device alerts directly in ConnectWise Manage rather than email only.
    • Automatically categorize alerts and post alerts as incidents to the appropriate service board.
    • View, manage, classify, and close data protection incidents.
    • Collect and aggregate data about integrated Unitrends devices for invoicing or planning purposes.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Details

Overview

The Unitrends Service Provider Program is the only solution for MSPs that offers the #1 all-in-one backup solution that simply scales for your customers and keeps up with your fast-growing business. With Unitrends hybrid cloud storage, become a full service disaster recovery as a service (DRaaS) partner to your customers by offering disaster-recovery spin-up in your cloud, enabling best-in-class business continuity protection.

Integration

ConnectWise PSA

Features:

  • Unitrends integration with ConnectWise Manage allows MSP partners to manage device alerts as service tickets through the ConnectWise Manage console. Powerful, flexible management through ConnectWise Manage streamlines delivery of Backup and DRaaS services.

  • With ConnectWise Manage and Unitrends, MSP partners can:
    • Have flexibility in what device alerts and information are sent.
    • Receive device alerts directly in ConnectWise Manage rather than email only.
    • Automatically categorize alerts and post alerts as incidents to the appropriate service board.
    • View, manage, classify, and close data protection incidents.
    • Collect and aggregate data about integrated Unitrends devices for invoicing or planning purposes.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.