Tixt: An SMS Integration for ConnectWise Manage

Overview
Integration
Support

Have a client that prefers to contact you via text? Do those texts get lost on your technician's phone? What if your client's email is down and they can't send you a support request via email? Tixt is an SMS integration that allows your customers and technicians to communicate through text messages while capturing the conversation on the ticket.

Created by your friends at Gozynta.
Check out the integration documentation here.
Need support? Click here.

ConnectWise PSA

Features:

Tixt is an SMS integration that extends ConnectWise Manage by allowing your customers to submit and communicate with support requests via text message (SMS). Text messages sent by your customer will be appended to the ticket notes and notes added to the ticket by your technician will be sent to your customer via text message thus allowing your technician(s) and client(s) to communicate between SMS and Manage.

What problems does it solve?

Offer more streams of communication for your customers
Text messages are no longer lost on your technician’s phone
Your customers can still reach out to you for support even if their email is down

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

Details

Overview

Created by your friends at Gozynta.
Check out the integration documentation here.
Need support? Click here.

Integration

ConnectWise PSA

Features:

What problems does it solve?

Offer more streams of communication for your customers
Text messages are no longer lost on your technician’s phone
Your customers can still reach out to you for support even if their email is down

Support

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