SupportBot is a chatbot created by SupportBots.io for MSP and IT service providers to help improve customer experience and reduce time and cost. SupportBot is brandable and can become a member of your own team.
Features and Benefits:
· Communicate with your customers and integrate with your favorite PSA tools
· Create, append or close a ticket
· Access a calendar and schedule an appointment * · Request an immediate call back if necessary
Support
This vendor's integration is not certified under the ConnectWise Invent program. For additional information, please reach out to the vendor directly.
User Reviews
Rob Gjertsen, Silverpoint Systems Ltd.
I echo John's review. I have tried contacting the company, with no success. The website doesn't appear to even be active anymore.
Date: 4/13/2021 3:04 PM
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(0/0)
John Maguire, Magoo & Associates
I don't know if they are even in business. I Signed up for a free account, and found; their portal ssl is expired, unable to login, and submitted two emails with no response.
Date: 12/27/2018 11:32 PM
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(1/0)
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