Spotto

The cloud operations and revenue intelligence platform. Spot it. Grow it. Own what's next.

Overview
Integration
Support

See it. Spot it. Sell it. Serve it.

Find the work hiding across your client base and turn it into revenue, delivery, and stronger customer relationships.

Cloud environments are full of opportunities to optimize, modernise, secure, and improve. The challenge is finding them consistently across every customer, prioritising what matters, and turning insight into action.

See it. Your whole client book in one view

Bring every customer environment into a single dashboard. Prioritize opportunities across your portfolio, compare customers side by side, and focus your team where they'll create the most value.

Spot it. Uncover the work your customers need

Surface optimization, security, reliability, performance, cost and operational improvement opportunities across every tenant. Discover months of billable work already sitting inside your existing customer base and identify issues before they become problems.

Sell it. Walk into every conversation prepared

Every opportunity comes with the context, rationale, and delivery estimate needed to have a commercial conversation. Show customers what was found, why it matters, and what it will take to deliver.

Serve it. Prove value and grow the relationship

Show customers exactly what's been delivered, what's improved, and what needs attention next. Automated reporting turns completed work into visible outcomes, helping you demonstrate value, build trust, and create a forward-looking roadmap across every account.

Pick 3 customers. Take a free look. See what's hiding in their cloud.

In a few days, you'll have a clear view of the optimisation, security, reliability, and modernisation opportunities already sitting in your customer base.

Features

Multi-tenant dashboard: every client environment in one view
Prioritised recommendations across security, reliability, performance, cost and operations
Security and risk detection across every tenant
Resource retirement tracking and scheduling
Delivery-ready detail on every opportunity: context, rationale, estimate
ConnectWise integration: findings land in your PSA
Validated remediation Actions, triggered by your engineers
Customer-ready reporting: work your clients can see

ConnectWise PSA Integration

Requirements: An active ConnectWise PSA license and environment, and a Spotto license.

Spotto offers a native ConnectWise PSA integration, so the recommendations you prioritise can flow directly into your Service Board and be tracked through to delivery.

A Service Board per customer. Visibility across the work performed in each customer's environment matters. Spotto connects to a Service Board per customer via the ConnectWise API, so you can raise and track tickets without leaving Spotto
You choose what flows through. Not every finding lands on your board, only the recommendations you prioritise (your shared tickets) are pushed to ConnectWise, keeping a focused, high-priority list of work items. You can bundle recommendations into a single ticket or many.
Tickets tied to recommendations. Ticket information is presented back inside Spotto against each recommendation, so the work and the finding that triggered it stay linked.
Quick, credential-based setup. Connecting takes a few minutes from within Spotto. You'll be prompted to enter your ConnectWise PSA API credentials:
- Site URL
- Company ID
- Public Key
- API Token (Private Key)
Configurable ticket routing. Once connected, you select your Service Board, Status, and additional routing fields, including Ticket Type, Subtype/Item, and Priority so tickets are created exactly where and how your team expects them.
Security. ConnectWise API credentials are stored securely and encrypted.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

See it. Spot it. Sell it. Serve it.

Find the work hiding across your client base and turn it into revenue, delivery, and stronger customer relationships.

See it. Your whole client book in one view

Bring every customer environment into a single dashboard. Prioritize opportunities across your portfolio, compare customers side by side, and focus your team where they'll create the most value.

Spot it. Uncover the work your customers need

Sell it. Walk into every conversation prepared

Every opportunity comes with the context, rationale, and delivery estimate needed to have a commercial conversation. Show customers what was found, why it matters, and what it will take to deliver.

Serve it. Prove value and grow the relationship

Pick 3 customers. Take a free look. See what's hiding in their cloud.

In a few days, you'll have a clear view of the optimisation, security, reliability, and modernisation opportunities already sitting in your customer base.

Features

Multi-tenant dashboard: every client environment in one view
Prioritised recommendations across security, reliability, performance, cost and operations
Security and risk detection across every tenant
Resource retirement tracking and scheduling
Delivery-ready detail on every opportunity: context, rationale, estimate
ConnectWise integration: findings land in your PSA
Validated remediation Actions, triggered by your engineers
Customer-ready reporting: work your clients can see

Integration

ConnectWise PSA Integration

Requirements: An active ConnectWise PSA license and environment, and a Spotto license.

Spotto offers a native ConnectWise PSA integration, so the recommendations you prioritise can flow directly into your Service Board and be tracked through to delivery.

A Service Board per customer. Visibility across the work performed in each customer's environment matters. Spotto connects to a Service Board per customer via the ConnectWise API, so you can raise and track tickets without leaving Spotto
You choose what flows through. Not every finding lands on your board, only the recommendations you prioritise (your shared tickets) are pushed to ConnectWise, keeping a focused, high-priority list of work items. You can bundle recommendations into a single ticket or many.
Tickets tied to recommendations. Ticket information is presented back inside Spotto against each recommendation, so the work and the finding that triggered it stay linked.
Quick, credential-based setup. Connecting takes a few minutes from within Spotto. You'll be prompted to enter your ConnectWise PSA API credentials:
- Site URL
- Company ID
- Public Key
- API Token (Private Key)
Configurable ticket routing. Once connected, you select your Service Board, Status, and additional routing fields, including Ticket Type, Subtype/Item, and Priority so tickets are created exactly where and how your team expects them.
Security. ConnectWise API credentials are stored securely and encrypted.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

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Spotto

See it. Spot it. Sell it. Serve it.

Find the work hiding across your client base and turn it into revenue, delivery, and stronger customer relationships.

See it. Your whole client book in one view

Spot it. Uncover the work your customers need

Sell it. Walk into every conversation prepared

Serve it. Prove value and grow the relationship

Pick 3 customers. Take a free look. See what's hiding in their cloud.

Features

ConnectWise PSA Integration

Currently this vendor is not Certified under ConnectWise Invent.

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Details

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Overview

See it. Spot it. Sell it. Serve it.

Find the work hiding across your client base and turn it into revenue, delivery, and stronger customer relationships.

See it. Your whole client book in one view

Spot it. Uncover the work your customers need

Sell it. Walk into every conversation prepared

Serve it. Prove value and grow the relationship

Pick 3 customers. Take a free look. See what's hiding in their cloud.

Features

Integration

ConnectWise PSA Integration

Support

Currently this vendor is not Certified under ConnectWise Invent.

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