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  • Overview

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SmartShare Systems' StraightShaper makes it easy for MSPs to automate QoS for VoIP and optimize bandwidth. 

The SmartShare WAN optimization appliances have a built-in Health Monitor, which can detect a range of network related problems. When the Health Monitor detects a problem, the appliance will automatically create a Service Ticket directly in ConnectWise Manage, so the MSP’s support team can address the problem in a timely manner. When the Health Monitor detects that the problem has been solved, it will automatically close the Service Ticket directly in ConnectWise Manage again.

ConnectWise PSA

Features:

  • Detect a range of network-related problems and automatically create a ConnectWise Manage service ticket
  • Automatically close the ConnectWise Manage service ticket once the issue is remediated
  • Auto-generation of detailed user and bandwidth reports

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Network Performance Management
IT Management
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Network Performance Management
IT Management
PSA Integration

Overview

SmartShare Systems' StraightShaper makes it easy for MSPs to automate QoS for VoIP and optimize bandwidth. 

The SmartShare WAN optimization appliances have a built-in Health Monitor, which can detect a range of network related problems. When the Health Monitor detects a problem, the appliance will automatically create a Service Ticket directly in ConnectWise Manage, so the MSP’s support team can address the problem in a timely manner. When the Health Monitor detects that the problem has been solved, it will automatically close the Service Ticket directly in ConnectWise Manage again.

Integration

ConnectWise PSA

Features:

  • Detect a range of network-related problems and automatically create a ConnectWise Manage service ticket
  • Automatically close the ConnectWise Manage service ticket once the issue is remediated
  • Auto-generation of detailed user and bandwidth reports

Support

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

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