• Overview

  • Integration

  • Support

Captivo Labs connects your RingCentral account to ConnectWise. Incoming calls are matched to the right company or contact and shown to you before you answer. When the call ends, it's logged against the correct company, contact, and ticket, along with notes, AI summaries, tasks, and call duration.

  • Screen Pop & Call Pop
  • AI call transcription logging
  • Call duration and task detection logging

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Details

Overview

Captivo Labs connects your RingCentral account to ConnectWise. Incoming calls are matched to the right company or contact and shown to you before you answer. When the call ends, it's logged against the correct company, contact, and ticket, along with notes, AI summaries, tasks, and call duration.

Integration

  • Screen Pop & Call Pop
  • AI call transcription logging
  • Call duration and task detection logging

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.