Product Overview
Password Management and Documentation Management for ITSPs.
- Secure encrypted storage of all client passwords, with audit logs, reporting and password rotation automation. Delivering technician access management, security groups and instant lockout as well as standardized client documentation and improved technician efficiency with linked passwords, articles, and documents required to complete the task.
- Value added services for your clients. Ocular Site: Branded password security solution as value added service for your clients. Blink: Self-service password resets for Window Networks.
Integration
ConnectWise PSA
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Requirements:
ConnectWise Manage (formerly ConnectWise) v2015.1+
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Features:
- Simple Setup: works with cloud and on-premise implementations of ConnectWise Manage
- Save Time: replicate companies and users from ConnectWise Manage automatically
- Get peace of mind knowing your passwords are protected by hundreds of rounds of encryption with a workflow contained within your ConnectWise Manage account
- Manage clients who have purchased Passportal from you within ConnectWise Manage
ConnectWise Automate
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Requirements:
ConnectWise Automate versions 12 or 2019
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Features:
- Automatic client mapping between Passportal and ConnectWise Automate
- Granular permissions allow techs to view, edit, disable and create passwords
- Import passwords from ConnectWsie Automate to Passportal
- Disable or deactivate passwords en masse
ConnectWise ScreenConnect
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Features:
- Access and insert Passportal-stored credentials from inside a Control session via the Helper.
Support
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
User Reviews
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Jaffer Mohammed, Anonymous
Very Good Product ONLY if it works as it is down at least 2-3 times a month
There are lot of bugs with importing the passwords, STAY AWAY FROM PASSPORTAL
Date: 1/24/2022 5:41 PM
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Chris Boyd, Technology Helpers
We switched from Pleasant Pass which is a MSP enabled version of Keepass (think keepass for multi users) and have been disappointed with PassPortal. We were looking for efficienc in our access to pwds and with the integration PassPortal has with LabTech expected to streamline our operations, however the integration with Labtech and PassPortal has a known problem they tell me. In LabTech there is a tab for PassPortal and you can see the entries but can't copy the password or view it or edit it
Date: 9/26/2016 10:55 AM
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(5/4)
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