ConnectWise Marketplace| OpenDNS

Product Overview
Integration
Support
Reviews

Product Overview

OpenDNS’ Umbrella for MSPs not only leverages predictive cloud security to protect your customers from infections, but provides MSPs with valuable data seamlessly integrated with ConnectWise Manage in an auto-updated configuration. With Umbrella, you can instantly verify security coverage, provide your customers with detailed stats on malware you prevented and leverage the top allowed domains feature to sell your customer Monitoring and Web Filtering as a Service.

Features and Benefits:

Secure desktops and roaming laptops against malware infections
100% cloud service with remote management and reporting
Multi-tenant dashboard and MSP console
Licensing designed for MSPs
Easy-to-manage Web filtering with per-computer granularity

Integration

ConnectWise Manage

Support

Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.

User Reviews

Tera Davis, Critical Start

Very easy to configure and use - took minutes to have OpenDNS and ConnectWise integrated. I concur with reviews from TS3 and MySherpa.

Date: 2/8/2015 9:06 AM

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Ethan Tancredi, MySherpa

Umbrella from OpenDns is fantastic. We deploy this to every one of our managed services clients. Not only does it provide an additional great layer of security, it provides superior content filtering with no performance issues on users. It is incredibly easy to setup and deploy using our RMM tool. We spend more time requesting what sites a client wants to allow through the content filtering than we do setting up the product. In addition, I have never worked with a partner who is so willing to listen to me as a managed service provider and have that partner attempt to tailor their product to my offerings. They now are beginning to integrate with Connectwise so that we can get reports from the product. Also it is incredibly easy to see when a machine is infected and OpenDns is always striving to make their product better. I would recommend this product to every MSP out there. Ethan Tancredi President MySherpa

Date: 12/10/2013 3:07 PM

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Tom Scott, TS3 Technologies LLC

Probably the best product we have added to our MSP offering! Provides great insight into what users are doing on the network as well as complete control of where users are allowed to go on the internet. The solution is easy to setup...can be done in less than 5 minutes and it does not affect network performance as this is not a proxy based solution. Recently the Umbrella solution kept all of our customers safe from the cryptolocker virus. While we certainly had computers get infected the dynamic blocking by OpenDNS was able to pick up command and control servers in near real time and black hole them so that an infected machine could not establish a connection with the server and encrypt files on the client machine. The reporting console then made it easy to identify infected machines and clean them up. Tom

Date: 12/6/2013 1:24 PM

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