Loop Communications

Overview
Integration
Support

Loop Communications offers fully managed hosted VoIP for MSPs who do not want to be a phone company.

Top-Rated Customer Service in VoIP (G2 Crowd)
We handle Support, Billing, Taxes, Regulation for Partners
No Contracts, Straightforward Pricing
Recurring Commissions
We built a free integration with ConnectWise Manage for MSPs with call popup and click-to-dial.

ConnectWise PSA

Requirements: Integration works with web version of ConnectWise Manage

Features:

Call Popup uses the calling phone number to launch the matching company page in ConnectWise. User can then create/update support tickets, opportunities, billing, etc.
Searches all company, site, and contact phone number fields within ConnectWise to find a match. Shortcut to create a new company if no match is found.
Click-to-Dial functionality using softphone or physical phone.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Loop Communications offers fully managed hosted VoIP for MSPs who do not want to be a phone company.

Top-Rated Customer Service in VoIP (G2 Crowd)
We handle Support, Billing, Taxes, Regulation for Partners
No Contracts, Straightforward Pricing
Recurring Commissions
We built a free integration with ConnectWise Manage for MSPs with call popup and click-to-dial.

Integration

ConnectWise PSA

Requirements: Integration works with web version of ConnectWise Manage

Features:

Call Popup uses the calling phone number to launch the matching company page in ConnectWise. User can then create/update support tickets, opportunities, billing, etc.
Searches all company, site, and contact phone number fields within ConnectWise to find a match. Shortcut to create a new company if no match is found.
Click-to-Dial functionality using softphone or physical phone.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

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