IDSync® offers a software package that integrates and synchronizes Marketplace subscription billing information with ConnectWise Manage Agreements. The package, focused on the invoicing needs of the reseller community makes it quick and easy to automatically and directly update ConnectWise Manage Agreements with cost and subscription count data. The real benefit is convenient low cost usage of the Marketplace that is intended to enable on-time invoices and on-time customer payments.
Software Features include the following:
Secure communication connection to the reseller subscriptions in the Ingram Micro Marketplace
Software assisted tool to map and link customer specific subscriptions to customer specific agreements
A software monitor that facilitates the pulling of cost & count data from the Marketplace subscription to the ConnectWise Manage Agreement reflecting both increase and decreased counts
A software timer that allows for a range of settings, from continuous real time updates to ad hoc, batched, on demand retrieval of the data
Data shows both increases and decreases to subscription
Use of standard pro-rating techniques
No programming, XML, scripts or CSV files required
Installs on Windows, SQL Server, Subscription to ConnectWise Manage Installation, Setup & Process
Download the IDSync Billing Connector for ConnectWise Manage
Install in the reseller environment
Set the timer
Link subscription & billing records
Use updated count and cost data in normal ConnectWise Manage billing and analysis processes
In addition to software, a QuickStart service package is available to work with the network admin, install the software, train the admin and create a real example, using actual customer of how to operate the system.
Intended for use by the reseller/service provider, the IDSync® Ingram Micro Marketplace integration is designed to simplify the billing process. It matches Marketplace subscriptions to the corresponding ConnectWise Manage Agreement. Usage info including seat count, cost, provisioning date is downloaded to ConnectWise Manage, hands-free without the need for any operator intervention, turning customer billing into a breeze.
Secure, direct integration between Ingram Micro Marketplace subscriptions & the matching ConnectWise Manage Agreements
Eliminates manual data entry, clerical errors, delay in sending invoices/receiving payments
On-time, accurate customer invoices, eliminates errors with minimal effort
Supports standard billing practices
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ID Sync’s ConnectWise Manage Integration is certified via the ConnectWise Invent Program. If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the ID Sync team directly to resolve any issues.
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