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ID Agent Dark Web Monitoring

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Product Overview

ID Agent provides Dark Web monitoring and identity theft protection solutions, available exclusively through the MSP channel, to private and public organizations and millions of individuals worldwide. Its flagship product, Dark Web ID™, delivers Dark Web intelligence to identify, analyze and monitor for compromised or stolen employee and customer data.

Integration

ConnectWise Manage ConnectWise Manage

Support

This vendor's integration is not certified under the ConnectWise Invent program. For additional information, please reach out to the vendor directly.

User Reviews

  • Erik Herrera, Gk3
    It's getting harder and harder to justify keeping this product around. The dark web data it retrieves is garbled and not a real attention getter to clients who pay for this. Not sure if I want to keep it around.
    Date: 3/18/2021 5:10 PM
    Was this review helpful? Yes No (0/0)
  • Aaron Smith, Unicom Technologies
    The support has been awful. They are great when signing you up, but then if you ever decide to leave, good luck. Calls to our account manager, his boss, the sales department, the support department, and the accounting department go unanswered and unresponded. Emails to the same departments and people never get responded to as well. I've tried to cancel our account back in December, and for 5 straight months they have charged our credit card and not once responded to any of my requests.
    Date: 5/4/2020 4:49 PM
    Was this review helpful? Yes No (1/0)

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