MSP engineers and project managers spend hours every week writing the same client reports. Ticket notes already exist in the PSA - they just need pulling out, formatting, and sending. Handover does exactly that.

Connect ConnectWise PSA, select your tickets and projects, and generate professional client ready outputs in 30 seconds. Action logs, risk registers, status reports, client emails, and QBR packs - all generated by AI and pushed straight back to your PSA ticket as a note, or delivered directly to your client's inbox on a schedule.

Handover also gives MSPs a live delivery health dashboard showing RAG status across every client and project at a glance, and a branded client portal where end clients can view their service status, open tickets, and shared reports.

Built by a Technical Project Manager who lived the problem every day, Handover is purpose built for MSP delivery teams - not adapted from a generic reporting tool.