Protect your customers with a single managed solution combining Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) backed by a 24/7 Security Operations Center (SOC). Netsurion’s EventTracker solves a common problem MSPs face, which is patchwork cybersecurity solutions that result in inefficient operations, unpredictable costs, and vulnerable security gaps.
ConnectWise 2018.6+ and EventTracker 9.1+
Service tickets can be created in ConnectWise Manage for cases created in EventTracker.
Service ticket status and notes are synchronized bi-directionally.
Centralized access to all the cases created in EventTracker from within the ConnectWise Manage portal (Service Board).
Company/Configuration is updated in ConnectWise Manage based on the newly added EventTracker Groups/Systems.
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
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