EventTracker

Overview
Integration
Support

Protect your customers with a single managed solution combining Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) backed by a 24/7 Security Operations Center (SOC). Netsurion’s EventTracker solves a common problem MSPs face, which is patchwork cybersecurity solutions that result in inefficient operations, unpredictable costs, and vulnerable security gaps.

ConnectWise PSA

Requirements: ConnectWise 2018.6+ and EventTracker 9.1+

Features:

Service tickets can be created in ConnectWise Manage for cases created in EventTracker.
Service ticket status and notes are synchronized bi-directionally.
Centralized access to all the cases created in EventTracker from within the ConnectWise Manage portal (Service Board).
Company/Configuration is updated in ConnectWise Manage based on the newly added EventTracker Groups/Systems.

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

Details

Overview

Integration

ConnectWise PSA

Requirements: ConnectWise 2018.6+ and EventTracker 9.1+

Features:

Service tickets can be created in ConnectWise Manage for cases created in EventTracker.
Service ticket status and notes are synchronized bi-directionally.
Centralized access to all the cases created in EventTracker from within the ConnectWise Manage portal (Service Board).
Company/Configuration is updated in ConnectWise Manage based on the newly added EventTracker Groups/Systems.

Support

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EventTracker

ConnectWise PSA

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Details

Integrates with:

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Overview

Integration

ConnectWise PSA

Support

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