Do you have customers who want to use chat to talk to you? ChatStyle is an omnichannel chat and automation tool for MSPs. We integrate with ConnectWise Manage so that your customers can open new tickets and check on existing tickets over any chat channel: web chat, SMS, Teams, Slack, even social media. All the information goes straight into ConnectWise Manage where it belongs.
And best of all, you can respond in live chat with them and update tickets, all from inside Microsoft Teams, no matter what channel your customers want to use. We work with you to customize the conversation to fit your business and sales process, and we can develop custom solutions to integrate with other systems.
Meet your customers, and potential customers, where they are, with ChatStyle. Learn more about us at https://chatstyle.ai, or schedule a demo to see how we can help!
Chat with customers using whatever platform they prefer while your support team works tickets from inside Microsoft Teams
Authenticate chat users against ConnectWise Manage contacts over email or SMS
Create tickets, notes, contacts, all from chat and powerful adaptive cards in Teams
Automatically pull the whole conversation, including the transcript and even attachments, into ConnectWise Manage
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