During the regular process of logging into ConnectWise Manage, the security subsystem determines if your account needs you to prove your identity with a stronger credential. If so, a second screen pops up challenging you for your AuthAnvil passcode. You simply type in your four- to eight-digit personal PIN, and then enter the eight character, one-time password generated by your AuthAnvil token.

Features and Benefits:

• Strong authentication and identity assurance – regardless of where ConnectWise Manage is being accessed
• Increased staff accountability, and stronger trust in staff accessing ConnectWise Manage remotely. You’ll know with certainty who is accessing ConnectWise Manage, and from where.
• Meet compliance obligations as part of required governance in regards to privacy, information assurance and security, including many aspects of Information Security Management (ISM) objectives within ITIL.