3CX is a software IP PBX that offers advanced Unified Communications features, out of the box. With the ConnectWise Manage integration, agents are able to launch calls to contacts with a single click, inbound calls are automatically linked to a customer record and are logged as call records. The integration configuration between ConnectWise Manage and 3CX, takes a matter of minutes.
Ability to connect, authenticate, and make Contact search and matching queries.
Click-to-Call: Launch calls directly from ConnectWise Manage
Call Pop-ups – Calls are automatically linked to a customer record
Call Journals – All calls are logged as call records in the CRM
With the 3CX and ConnectWise Manage integration, it’s super easy for sales and customer service personnel to easily keep track of calls and ensure that customers’ records are always up to date.
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
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