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The purpose-built platform for MSPs.
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Remotely access and support any device, anywhere, any time.
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Powerful RMM for next-level IT support.
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Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
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ConnectWise PSA Certified
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GlassHive
ConnectWise PSA Certified
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INFIMA
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GlassHive
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GlassHive
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  • Overview

  • Integration

  • Support

Protect your customers with a single managed solution combining Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) backed by a 24/7 Security Operations Center (SOC). Netsurion’s EventTracker solves a common problem MSPs face, which is patchwork cybersecurity solutions that result in inefficient operations, unpredictable costs, and vulnerable security gaps.

ConnectWise PSA

Requirements: ConnectWise 2018.6+ and EventTracker 9.1+

Features:

  • Service tickets can be created in ConnectWise Manage for cases created in EventTracker.

  • Service ticket status and notes are synchronized bi-directionally.

  • Centralized access to all the cases created in EventTracker from within the ConnectWise Manage portal (Service Board).

  • Company/Configuration is updated in ConnectWise Manage based on the newly added EventTracker Groups/Systems.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
SIEM
Compliance
Cybersecurity
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
SIEM
Compliance
Cybersecurity
PSA Integration

Overview

Protect your customers with a single managed solution combining Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) backed by a 24/7 Security Operations Center (SOC). Netsurion’s EventTracker solves a common problem MSPs face, which is patchwork cybersecurity solutions that result in inefficient operations, unpredictable costs, and vulnerable security gaps.

Integration

ConnectWise PSA

Requirements: ConnectWise 2018.6+ and EventTracker 9.1+

Features:

  • Service tickets can be created in ConnectWise Manage for cases created in EventTracker.

  • Service ticket status and notes are synchronized bi-directionally.

  • Centralized access to all the cases created in EventTracker from within the ConnectWise Manage portal (Service Board).

  • Company/Configuration is updated in ConnectWise Manage based on the newly added EventTracker Groups/Systems.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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