RapidFire Tools Network Detective

Overview
Integration
Support

Network Detective by RapidFire tools is the industry-leading IT assessment tool used by thousands of managed service providers to prospect and close new business, create new revenue-generating services, show value to customers, and streamline service delivery.

ConnectWise PSA

Features:

All RFT solutions will seamless integrate with both ConnectWise Manage SOAP and REST APIs.
Export Computer/Printer configurations from ND Network Assessments and import this information into ConnectWise Manage to document Computer/Printer configurations for MSP clients.
Exchange Contacts collected from ND Exchange Assessments will directly import into ConnectWise Manage. This eliminates the need to manually input contact into the ConnectWise Manage database when onboarding new clients.
"Risks" identified from any assessment can be exported to ConnectWise Manage for ticket generation.
With Detector SDS, tickets can be automatically generated for network changes, anomalous user behavior, and potential threats to the environment.

ConnectWise RMM

Features:

Comprehensive Network assessment
Collects network data to gather information for reporting and lead generation

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Integration

ConnectWise PSA

Features:

All RFT solutions will seamless integrate with both ConnectWise Manage SOAP and REST APIs.
Export Computer/Printer configurations from ND Network Assessments and import this information into ConnectWise Manage to document Computer/Printer configurations for MSP clients.
Exchange Contacts collected from ND Exchange Assessments will directly import into ConnectWise Manage. This eliminates the need to manually input contact into the ConnectWise Manage database when onboarding new clients.
"Risks" identified from any assessment can be exported to ConnectWise Manage for ticket generation.
With Detector SDS, tickets can be automatically generated for network changes, anomalous user behavior, and potential threats to the environment.

ConnectWise RMM

Features:

Comprehensive Network assessment
Collects network data to gather information for reporting and lead generation

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

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