Managing multiple IT documentation systems is more than just time-consuming—it’s costly. ITBoost, a ConnectWise solution is an intuitive IT documentation software that decreases platform dependency and costs by consolidating separate IT documentation tools. From customer knowledge bases to devices and everything in between, ITBoost ties it all together for a seamless, streamlined experience that saves your team time and headaches. 

Centralize Documentation

Your knowledge is one of your company's biggest assets. Keep your collective knowledge base organized and updated with built-in best practices to drive efficiency and centralize your approach to knowledge management to allow anyone in your business can quickly access what they need. 

Securely Manage Passwords

Securely store and manage passwords with ITBoost. In addition to storing passwords, ITBoost also facilitates time-based one-time passwords and time based password sharing to securely and efficiently service customers.

Standardize Operations

Define SOPs within ITBoost to standardize the way processes are followed - standardization is the backbone of increased productivity and efficiency.

VoIP Integration

Give techs complete visibility of who is calling, who the caller contact last talked to, and all the linked assets and KB articles. All this information up front helps techs consistently deliver amazing customer experiences. 

One-Click Onboarding

For ConnectWise PSA partners, ITBoost onboarding takes just one click. By enabling ITBoost from within PSA, a data sync is initiated and the time to get started is drastically reduced.