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Powerful RMM for next-level IT support.
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Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
Explore ConnectWise Certified Integrations
ConnectWise Asio™ Certified
The purpose-built platform for MSPs.
ConnectWise PSA Certified
Professional services automation designed to run your as-a-service business.
ConnectWise ScreenConnect Certified
Remotely access and support any device, anywhere, any time.
ConnectWise Automate Certified
Powerful RMM for next-level IT support.
ConnectWise RMM Certified
Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
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Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
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Sxipher
ConnectWise PSA Certified
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ConnectWise PSA Certified
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ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
Featured Products
Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
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Sxipher
ConnectWise PSA Certified
TimeZest
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CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
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Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
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Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
  • Overview

  • Integration

  • Support

Ticket triage is not the solution to tech problems, it is the problem. We have built a chatbot with MSP industry triage best practices built in. Our chatbot is an assistant that your non-technical dispatcher can use to collect the information your techs need and automatically generate a ConnectWise service ticket when done.
 

ConnectWise PSA

Requirements: Our first and only version of our product has been developed against ConnectWise Manage version 2019.5.

Features:

  • We have integration into ConnectWise Manage Contacts to make sure tickets get entered with the right end client contact.
  • We have also developed integration to ConnectWise Manage Tickets to seamlessly move information from the dispatch assisted chat to a ticket for techs to begin working an issue.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Support Tools
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Support Tools
PSA Integration

Overview

Ticket triage is not the solution to tech problems, it is the problem. We have built a chatbot with MSP industry triage best practices built in. Our chatbot is an assistant that your non-technical dispatcher can use to collect the information your techs need and automatically generate a ConnectWise service ticket when done.
 

Integration

ConnectWise PSA

Requirements: Our first and only version of our product has been developed against ConnectWise Manage version 2019.5.

Features:

  • We have integration into ConnectWise Manage Contacts to make sure tickets get entered with the right end client contact.
  • We have also developed integration to ConnectWise Manage Tickets to seamlessly move information from the dispatch assisted chat to a ticket for techs to begin working an issue.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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