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Product Overview

Traceless uses revolutionary technology to securely transmit sensitive data between you and your customers. Our Pod based application allows for frictionless human two factor identity verification and data transfer with no at-rest storage of data. This means your customers sensitive data is never on your servers, ConnectWise, or your customers email servers.

Our 2-Factor identity verification grants your team the ability to validate service requests for sensitive data in seconds. The ticket based view grants support staff access to all salient contact points for the requesting customer and a seamless mechanism for verifying identity.

After your team validates the request, any password or other credentials that need to be transmitted are passed via our restless transmission system. This ensures that any credentials or other sensitive data is *never* stored at rest on ConnectWise, on your servers, or on your customers servers.

Integration

ConnectWise Manage ConnectWise Manage



Support

Traceless's ConnectWise Manage Integration is certified via the ConnectWise Invent Program.  If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Traceless team directly to resolve any issues.

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