Third Party Patch Management

Overview
Integration
Support

Third Party Patch Management natively extends ConnectWise Automate so that you can begin auditing, patching, documenting, and even billing for third party application updates. Use ConnectWise Automate's Patch Manager to define policies that set update and install options for your end users. All third party patch definitions are automatically downloaded from ConnectWise daily to ensure you always patch to the latest version. By leveraging all of the automation options available in ConnectWise Automate, Third Party Patch Management reduces administrative tasks and allows technicians to focus on exceptions only.

ConnectWise PSA

Features:

Designed from scratch to natively extend ConnectWise Automate
Documents all updates and adds time to tickets
Gathers third party patch definitions automatically
Takes advantage of ConnectWise Automate caching to lower bandwidth usage
Ability to scale deployments while easily handling exceptions

Benefits

Start patching immediately with easy setup and configuration
Provides a source of recurring monthly revenue with automated third party patch management
Automates billing through your Professional Services Automation (PSA) Solution
Reduces administration time and increases efficiency
Fully supported by ConnectWise Automate

Applications Currently Patched by Third Party Patch Management

Adobe Flash, Adobe Reader XI, Adobe Reader DC, Adobe Shockwave
Apple iTunes
Google Chrome
Mozilla Firefox, Mozilla Thunderbird
Notepad++
Oracle Java
PDF Creator
VLC Media Player
7-Zip
Skype for Business

Key Advantages

“Set it and forget it” patching
You are in control of the patching tool
Adds higher value to IT service offerings

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

Details

Overview

Integration

ConnectWise PSA

Features:

Designed from scratch to natively extend ConnectWise Automate
Documents all updates and adds time to tickets
Gathers third party patch definitions automatically
Takes advantage of ConnectWise Automate caching to lower bandwidth usage
Ability to scale deployments while easily handling exceptions

Benefits

Start patching immediately with easy setup and configuration
Provides a source of recurring monthly revenue with automated third party patch management
Automates billing through your Professional Services Automation (PSA) Solution
Reduces administration time and increases efficiency
Fully supported by ConnectWise Automate

Applications Currently Patched by Third Party Patch Management

Adobe Flash, Adobe Reader XI, Adobe Reader DC, Adobe Shockwave
Apple iTunes
Google Chrome
Mozilla Firefox, Mozilla Thunderbird
Notepad++
Oracle Java
PDF Creator
VLC Media Player
7-Zip
Skype for Business

Key Advantages

“Set it and forget it” patching
You are in control of the patching tool
Adds higher value to IT service offerings

Support

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