StreamOne® Ion platform provides a Solutions Marketplace, dashboards, analytics, brandable storefronts, multi-cloud billing and self-service lifecycle management across all leading cloud providers. Managed Service Providers (MSPs) are able to directly connect their ConnectWise® instance to StreamOne® Ion for automatic billing synchronization and invoice creation.
The StreamOne® Ion and ConnectWise Manage direct integration process securely provides customer, agreement synchronization and invoicing. Two synchronization processes occur – one for the product catalog and the other for the customer agreements.
Once you’ve connected your StreamOne® Ion account with your ConnectWise instance, you have end-to-end billing integration between the two platforms.
The ConnectWise and StreamOne® Ion integration capability allows MSPs to focus on satisfying their client’s immediate needs and spend less time moving and mapping customer billing data across platforms and building invoices.
Integration
ConnectWise Manage
Requirements:The integration process reads the StreamOne® Ion invoices and loads billing data into ConnectWise Manage, based on the customer agreement and the ConnectWise Manage catalog item. Catalog items that support this integration are automatically generated in the ConnectWise system by StreamOne® Ion.
Features:
Setup is easy and doesn't require any programing.
Initial, one-time, secure credential and communication configuration between ConnectWise and StreamOne® Ion
Menu-driven, one-time mapping of StreamOne® Ion customers to ConnectWise Manage agreements – no uploading or modifying spreadsheets or csv files.
Automatic billing synchronization and invoice creation.
Documentation
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TD SYNNEX's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the TD SYNNEX team directly to resolve any issues.
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