ConnectWise Automate

Features:

Symantec Partner Management Console (PMC) now allows partners to download a ConnectWise Integration Package as well as generate device enrollment token per customer to support remote monitoring and management (RMM) use cases.

Key use cases supported:

• Deployment of SEP Cloud
  
  
• Enroll devices with a single push right from within the ConnectWise Automate environment.
  
  
• When a partner signs up customers, a one-time configuration is required per customer.
  
  
• Endpoint Inventory View
  
  
• Single pane of glass for their endpoint inventory - basic endpoint security details provided in the ConnectWise Automate inventory view.
  
  
• Visibility offered: Customer Name, Device Details (Name, Type, Last Seen, Enrolled Date), Security Status, Definition Update date, etc.
  
  
• Issue Remote Commands
  
  
• Allow remediation actions when something is visibly wrong in the ConnectWise Automate inventory.
  
  
• 4 commands supported: Quick Scan, Full Scan, Live Update, Fix Now.
  
  
• Commands run in verbose mode and provide execution status.

• More information can be found here:
• Online Help to use SEP Cloud with ConnectWise 
• A quick demo of the use cases