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SimpleSat

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Product Overview

SimpleSat makes it easy to capture CSAT feedback directly through ConnectWise. spot problem areas, identify bright spots, and improve your customer experience!

We also help you increase website conversions by providing social proof through positive testimonials. Publish feedback live to your website with one click.

Learn more at https://www.simplesat.io/

Integration

ConnectWise Manage ConnectWise Manage

Support

Currently this vendor is not Certified under ConnectWise Invent.  Please reach out directly to the vendor for integration implementation and/or support.

User Reviews

  • Tim Adlington, Trusted IT
    Great to see what your customers really think, great integration with ConnectWise and great support from Cory and his team.
    Date: 10/6/2018 6:30 AM
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  • Keith Cleverley, IMEX Technical Services
    What a breath of fresh air, Cory and his team have the beginnings of a fantasic product, they respond quickly with sensible and helpful responses. The price is very competitive, fixed cost, not per engineer which is refreshing. They welcome feedback and ideas and I feel confident we will be using them in the long run.
    Date: 10/3/2018 6:46 AM
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  • Patty Johnson, Adept Solutions
    We would recommend Simple Sat! Cory and his team have been great to work with. We get more responses with this survey product than we ever did with our previous one. It is easy to set up and easy for clients to use--and an indispensable tool to understand how our technicians are performing. Thanks Simple Sat!!
    Date: 9/21/2018 12:18 PM
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  • Daniel Burford, Linten
    Really easy and simple to setup and use, providing invaluable info. Highly recommend!
    Date: 9/8/2018 9:26 AM
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  • Morrelle McCrary, RAM-Tech PC Solutions
    Excellent service and support. Cory and his team have provided an easy way for us to manage customer pulse on every closed ticket.
    Date: 8/29/2018 2:15 PM
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  • Alex Markov, Red Key Solutions
    Super easy to use and really a wonderful tool. Best CSAT tool on the market.
    Date: 8/27/2018 11:13 PM
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  • Steve Barclay, Office Sense
    Very cool product, straightfoward, competitively priced, tons of value, Cory and his team have been amazing. Highly recommended for getting immediate feedback on how your customer service team is doing.
    Date: 8/27/2018 11:10 AM
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  • Chris Pool, First Column IT
    We started using SimpleSat about a month ago and could not be happier with the results. It is easy to use and we are getting much greater visibility into our how our clients feel. Cory and the team have been super helpful and quick to respond. We would definitely recommend this product!
    Date: 8/23/2018 9:38 PM
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  • Corey Kirkendoll, 5K Technical Services
    The simple sat team is awesome. I had the system up and running in minutes and it has driven my customer sat response rates up by 75%. Cory is also super responsive and welcomes feedback and feature requests all of the time. The product is a must-have for all MSP's.
    Date: 8/23/2018 3:22 PM
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  • James McIntosh, TLC Solutions
    Cory and the team at Simplesat have been great to deal with. Implementation was easy and the support that we got was excellent. Truly feel that they care about their product and making sure it works for their clients. Highly recommend this app.
    Date: 8/22/2018 10:58 PM
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  • Jake Mazzola, Blue Harbor Technology
    Cory has been exceptional to work with recently. SimpleSat is a innovate feedback solution that makes getting customer feedback straightforward. I would highly recommend giving them a shot to see if they are a good fit for your business needs.
    Date: 8/22/2018 8:48 AM
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  • Dan Mandich, Altitude IT
    Simple and functional product that works out of the box. Support from Cory has been great and we love using the product.
    Date: 8/21/2018 8:16 PM
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  • Andrew Snook, MTI Business Services
    SimpleSat is what they say simple Satisfaction collection. Great help and support! Highly recommend this application to work in with CWM.
    Date: 8/21/2018 7:30 PM
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  • David Nicholls, Better-IT
    I can honestly say its been a pleasure using this App. The rate of development of new useful features is great and the support excellent. Easy to use to!
    Date: 8/21/2018 11:18 AM
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  • Brian Largent, The ArcLight Group, LLC
    We have been using SimpleSat for quite a few months and can't count how many potential clients have referenced the reviews on our website. We built our business on fast service, professionalism, and high quality. SimpleSat has validated what we already knew and made it apparent to any potential client visiting our website.
    Date: 8/21/2018 10:58 AM
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  • Ben Marchant, NCI Technologies Ltd.
    We found benefits to our business when we started using Simplesat straight away. The support from Cory and the team has been excellent and the information provided from Simplesat is invaluable to the help desk and managers. I wouldn't hesitate to recommend Simplesat in the future and will continue to use it.
    Date: 8/21/2018 10:12 AM
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  • Angus Gill, Saxons IT
    Cory and the team have been the most helpful partner to day. Our company has been with Simple Sat since beta versions and they have excelled with every addition and support request or interaction we have had. Brilliant product, priced well with continuous benefit.
    Date: 8/6/2018 3:29 AM
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