SIGNL4 – Critical Mobile Alerting | ConnectWise Marketplace

SIGNL4 – Critical Mobile Alerting

Overview
Integration
Support

SIGNL4 is your platform for adding targeted and persistent mobile incident response and management to your ConnectWise stack. Using SIGNL4 helps you to resolve tickets up to 10x faster, ensuring that you meet your SLAs and user expectations. We provide a seamless integration experience and fully automate the delivery of your Service Tickets while away from your desk.

ConnectWise PSA

Requirements: SIGNL4, ConnectWise Manage, all versions, No-code 2-way integration

Features:

Enables an instant response to critical service tickets anywhere, anytime
Reliable and persistent alerting via mobile push, sms text and voice calls with on-call scheduling and on-call management
Targeted mobile notifications with response tracking and automated escalations
Mobile app for Android and iPhone to manage tickets from anywhere allowing for real-time cross-team transparency on ticket status and ownership on mobile devices

ConnectWise Automate

Requirements: SIGNL4, ConnectWise Automate, all versions, Easy email integration

Features:

Enables an instant response to critical service tickets anywhere, anytime
Reliable and persistent alerting via mobile push, sms text and voice calls with integrated on-call scheduling and on-call management
Targeted mobile notifications with response tracking and automated escalations
Triggers automated communication workflows linking tickets to responsible people

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Integration

ConnectWise PSA

Requirements: SIGNL4, ConnectWise Manage, all versions, No-code 2-way integration

Features:

Enables an instant response to critical service tickets anywhere, anytime
Reliable and persistent alerting via mobile push, sms text and voice calls with on-call scheduling and on-call management
Targeted mobile notifications with response tracking and automated escalations
Mobile app for Android and iPhone to manage tickets from anywhere allowing for real-time cross-team transparency on ticket status and ownership on mobile devices

ConnectWise Automate

Requirements: SIGNL4, ConnectWise Automate, all versions, Easy email integration

Features:

Enables an instant response to critical service tickets anywhere, anytime
Reliable and persistent alerting via mobile push, sms text and voice calls with integrated on-call scheduling and on-call management
Targeted mobile notifications with response tracking and automated escalations
Triggers automated communication workflows linking tickets to responsible people