ServiceTree Auto

Overview
Integration
Support

ServiceTree provides world-class automated dispatching services to the MSP industry with its patented Open Next™ technology. It’s time for your techs to focus on working on the ticket, not finding the ticket.

ConnectWise PSA

Requirements: ConnectWise Manage 2021.x Google Chrome Browser

Features:

Auto Dispatching with Prioritization - Powered by Open Next™, tickets are automatically assigned to techs based on business hours, SLA, Customer white list, type white list, and subtype white list. Prioritization can be set by Type, Subtype, and Contract/Role.
Customer Scheduling (individual or group): Allow customers to seamlessly schedule tickets for your techs at times that work for them.
CSAT - Customer satisfaction should be your number one priority. Our CSAT feature gives you real time feedback and reporting from customers so you can make business decisions based on real data

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Integration

ConnectWise PSA

Requirements: ConnectWise Manage 2021.x Google Chrome Browser

Features:

Auto Dispatching with Prioritization - Powered by Open Next™, tickets are automatically assigned to techs based on business hours, SLA, Customer white list, type white list, and subtype white list. Prioritization can be set by Type, Subtype, and Contract/Role.
Customer Scheduling (individual or group): Allow customers to seamlessly schedule tickets for your techs at times that work for them.
CSAT - Customer satisfaction should be your number one priority. Our CSAT feature gives you real time feedback and reporting from customers so you can make business decisions based on real data

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

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