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The purpose-built platform for MSPs.
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Remotely access and support any device, anywhere, any time.
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Powerful RMM for next-level IT support.
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GlassHive
ConnectWise PSA Certified
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GlassHive
ConnectWise PSA Certified
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ConnectWise PSA Certified
INFIMA
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Zorus
ConnectWise Automate Certified
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GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
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ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
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GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
  • Overview

  • Integration

  • Support

ServicePulse uses an algorithm to analyze every closed customer service ticket, look for potential issues, and compile an easy-to-read summary of which tickets require human attention. This summary is delivered daily to your inbox with its findings - saving you time and giving you peace of mind.

ConnectWise PSA

Requirements: Getting started with ServicePulse is simple. Users should be updated to ConnectWise 2019 or later.

Features:

  • Sign-up with ServicePulse and enter your billing information. We’ll email you a link where you can enter your ConnectWise credentials.

  • Configure ConnectWise with an API member that allows us access to your data.

  • Enter the API information and select the service boards you’d like us to analyze.

  • We’ll send you the first email on the following business day with an analysis of all of your customer service tickets!

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Support Tools
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Support Tools
PSA Integration

Overview

ServicePulse uses an algorithm to analyze every closed customer service ticket, look for potential issues, and compile an easy-to-read summary of which tickets require human attention. This summary is delivered daily to your inbox with its findings - saving you time and giving you peace of mind.

Integration

ConnectWise PSA

Requirements: Getting started with ServicePulse is simple. Users should be updated to ConnectWise 2019 or later.

Features:

  • Sign-up with ServicePulse and enter your billing information. We’ll email you a link where you can enter your ConnectWise credentials.

  • Configure ConnectWise with an API member that allows us access to your data.

  • Enter the API information and select the service boards you’d like us to analyze.

  • We’ll send you the first email on the following business day with an analysis of all of your customer service tickets!

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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