ServicePulse uses an algorithm to analyze every closed customer service ticket, look for potential issues, and compile an easy-to-read summary of which tickets require human attention. This summary is delivered daily to your inbox with its findings - saving you time and giving you peace of mind.
Getting started with ServicePulse is simple. Users should be updated to ConnectWise 2019 or later.
Sign-up with ServicePulse and enter your billing information. We’ll email you a link where you can enter your ConnectWise credentials.
Configure ConnectWise with an API member that allows us access to your data.
Enter the API information and select the service boards you’d like us to analyze.
We’ll send you the first email on the following business day with an analysis of all of your customer service tickets!
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
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