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Reputada

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  • ConnectWise Manage Certified

Product Overview

Reputada's micro-feedback solution helps you collect customer feedback in real-time. This helps you to continuously improve your service and keep your customers happy. We provide a comprehensive solution to collect feedback from all customer touch-points. The ConnectWise-Reputada integrated solution achieves 80% response to customer feedback requests!

Request A Demo -https://www.reputada.com/connectwise/

Reputada compresses 3 types of feedback collection (General Sentiment, Qualitative (optional), Active - Voice of Customer (optional)) into a 30-sec to 90-sec process flow. You now minimize customer hassle, create low touch and get hi-value outcomes.

Reputada is designed as a social business platform that is easy to organize, easy to collaborate and easy to share. This ensures that all stake holders have visibility into ongoing customer experience.

"Business value of Feedback" creates 2 distinct focus areas in Reputada:

  • Operational:  Early alerts, business function, service type, quality of service consistency, employee performance
  • Branding:  Built-in testimonial repository, reputation page, search engine optimized

Learn More - https://www.reputada.com/app/



Integration

ConnectWise Manage ConnectWise Manage

Documentation

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Support

Reputada's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. 
If you need assistance with integration implementation, please send a note to Help@ConnectWise.com .  The ConnectWise Manage support team will work with the Reputada team to resolve any issues.

 

User Reviews

  • Bryan Dancer, Allegiant Technology
    We love the product and get consistent response from clients, helping us to uncover issues proactively.
    Date: 10/30/2017 5:36 AM
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