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Professional services automation designed to run your as-a-service business.
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Remotely access and support any device, anywhere, any time.
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Powerful RMM for next-level IT support.
ConnectWise RMM Certified
Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
Explore ConnectWise Certified Integrations
ConnectWise Asio™ Certified
The purpose-built platform for MSPs.
ConnectWise PSA Certified
Professional services automation designed to run your as-a-service business.
ConnectWise ScreenConnect Certified
Remotely access and support any device, anywhere, any time.
ConnectWise Automate Certified
Powerful RMM for next-level IT support.
ConnectWise RMM Certified
Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
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Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
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Cybersecurity
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Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
Featured Products
Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
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Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
Featured Products
Sxipher
ConnectWise PSA Certified
TimeZest
ConnectWise PSA Certified
CrushBank
ConnectWise PSA Certified
Intermedia
ConnectWise PSA Certified
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Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
ConnectWise Automate Certified
  • Overview

  • Integration

  • Support

With the ConnectWise Manage-Reputada integrated micro-feedback solution, get actionable customer feedback in real-time.

  • Get qualitative feedback on service tickets
  • Customer takes less than less than 90 seconds to give feedback
  • Segment feedback anyway you want (e.g. by service, etc.)
  • Dashboard and reports
  • Built-in testimonial repository, reputation page, search engine optimized

ConnectWise PSA

Features:

  • Actionable feedback in about 90 seconds
  • Get feedback to improve support process
  • Feedback loops provide early indicators about client concerns
  • Personalized requests increase response rates compared to other methods
  • Tie customer satisfaction to employee recognition and incentive programs
  • Keep the team aware of trends with the client satisfaction dashboard

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Customer Satisfaction
Business Intelligence
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Customer Satisfaction
Business Intelligence
PSA Integration

Overview

With the ConnectWise Manage-Reputada integrated micro-feedback solution, get actionable customer feedback in real-time.

  • Get qualitative feedback on service tickets
  • Customer takes less than less than 90 seconds to give feedback
  • Segment feedback anyway you want (e.g. by service, etc.)
  • Dashboard and reports
  • Built-in testimonial repository, reputation page, search engine optimized

Integration

ConnectWise PSA

Features:

  • Actionable feedback in about 90 seconds
  • Get feedback to improve support process
  • Feedback loops provide early indicators about client concerns
  • Personalized requests increase response rates compared to other methods
  • Tie customer satisfaction to employee recognition and incentive programs
  • Keep the team aware of trends with the client satisfaction dashboard

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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