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  • Overview

  • Integration

  • Support

OnPage adds functionality to the ConnectWise Manage platform by providing MSPs with full visibility into the incident process. This integration provides MSPs with end-to-end time-stamped audit-trail, real-time updates of tickets, and real-time updates of ticket statuses within ConnectWise Manage.

ConnectWise PSA

Requirements: v4_6_release/apis/3.0 (for stand alone); api-yoursiteurl.com/v4_6_release/apis/3.0 (for cloud-based)

Features:

  • Embrace real-time ticket updates: Enable full event visibility within ConnectWise with status updates
  • Update tickets with replies: Update tickets with replies from the OnPage app
  • Set up triggers that send out OnPage alerts based on text strings in any free text “Connectwise Field”
  • Automate alerts from ConnectWise Manage’s voicemail initiated tickets

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

This integration has not been certified by ConnectWise.

Categories:
PSA Integration

Details

This integration has not been certified by ConnectWise.

Categories:
PSA Integration

Overview

OnPage adds functionality to the ConnectWise Manage platform by providing MSPs with full visibility into the incident process. This integration provides MSPs with end-to-end time-stamped audit-trail, real-time updates of tickets, and real-time updates of ticket statuses within ConnectWise Manage.

Integration

ConnectWise PSA

Requirements: v4_6_release/apis/3.0 (for stand alone); api-yoursiteurl.com/v4_6_release/apis/3.0 (for cloud-based)

Features:

  • Embrace real-time ticket updates: Enable full event visibility within ConnectWise with status updates
  • Update tickets with replies: Update tickets with replies from the OnPage app
  • Set up triggers that send out OnPage alerts based on text strings in any free text “Connectwise Field”
  • Automate alerts from ConnectWise Manage’s voicemail initiated tickets

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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