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  • Overview

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  • Support

Notify’s MobileRMM™ platform provides MSPs with the mobile device management (MDM) functionality they need to support their customer’s iOS and Android smart phones and tablets regardless of whether they are company or personally owned. Designed as a cloud based multi-tenant platform for MSPs and IT service providers to provide a mobile managed service offering to their customers. The MobileRMM platform is unique in that it provides an API level integration to ConnectWise Manage that supports billing, trouble ticketing, asset tracking, and real time updating of mobile device configuration data. Notify’s MobileRMM Partner program provides support for monthly billing, volume discounts, license management, responsive technical support, and comprehensive product training.

MobileRMM™ Platform Features

The MobileRMM platform was designed to make mobile device management functionality easy to implement and maintain.  Each organization configured on the multi-tenant MobileRMM platform will have their own admin console. Multiple admins can be assigned within an organization and each admin can have different or similar access permissions as defined by their role.

Access to all management services including device enrollment, policy creation, application management, device inventory, device real-time statistics  and much more are provided by straightforward dashboard displays.

 

Achieving Total Endpoint Management

Many MSPs are now looking to add additional services to their portfolio of managed services. Their RMM platform provides end point management for laptops, servers, networking, and possibly other types of hardware and software. What seems to be missing is management of their customers smart phones and tablets.  Mobile device usage has increased annually to the point that each one of their customers more than likely has as many smartphones and tablets as they do desktop and laptop PC’s.

Unlike basic RMM platform functionality, iOS and Android smart phones and tablets requires a different set of management interfaces required by Apple and Google.

Using both MobileRMM and their current RMM platform, an MSP will now have all the tools to provide their customers with – Total Endpoint Management by adding a mobility managed service.

 

Additional Resources:

ConnectWise PSA

Requirements: ConnectWise Manage V2015.3 or newer

Features:

  • Integrates with any organization enrolled into ConnectWise Manage. This will provide “a single pane of glass” view from ConnectWise Manage of all devices enrolled in their RMM  MobileRMM platforms.

  • Provides an automated daily update to ConnectWise Manage billing as mobile devices are added, changed, or removed from the MobileRMM platform. This will provide a more efficient and accurate billing support to ConnectWise Manage for any MSP customer utilizing the MobileRMM platform.

  • Daily updates of mobile device users and configuration information will provide your help desk staff with valuable information when a trouble ticket is needed to be issued. By having visibility and up to date configuration information on the customer’s mobile devices, the help desk team will be more productive resolving customer issues.

  • Ability for ConnectWise Manage to provide asset tracking and reporting for each of their customers iOS and Android mobile devices in addition to their desktops, laptops, servers, and networking equipment. Reports detailing mobile device types, OS version and other configuration elements will be essential information for IT and company management.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Mobile
Remote Monitoring and Management
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Mobile
Remote Monitoring and Management
PSA Integration

Overview

Notify’s MobileRMM™ platform provides MSPs with the mobile device management (MDM) functionality they need to support their customer’s iOS and Android smart phones and tablets regardless of whether they are company or personally owned. Designed as a cloud based multi-tenant platform for MSPs and IT service providers to provide a mobile managed service offering to their customers. The MobileRMM platform is unique in that it provides an API level integration to ConnectWise Manage that supports billing, trouble ticketing, asset tracking, and real time updating of mobile device configuration data. Notify’s MobileRMM Partner program provides support for monthly billing, volume discounts, license management, responsive technical support, and comprehensive product training.

MobileRMM™ Platform Features

The MobileRMM platform was designed to make mobile device management functionality easy to implement and maintain.  Each organization configured on the multi-tenant MobileRMM platform will have their own admin console. Multiple admins can be assigned within an organization and each admin can have different or similar access permissions as defined by their role.

Access to all management services including device enrollment, policy creation, application management, device inventory, device real-time statistics  and much more are provided by straightforward dashboard displays.

 

Achieving Total Endpoint Management

Many MSPs are now looking to add additional services to their portfolio of managed services. Their RMM platform provides end point management for laptops, servers, networking, and possibly other types of hardware and software. What seems to be missing is management of their customers smart phones and tablets.  Mobile device usage has increased annually to the point that each one of their customers more than likely has as many smartphones and tablets as they do desktop and laptop PC’s.

Unlike basic RMM platform functionality, iOS and Android smart phones and tablets requires a different set of management interfaces required by Apple and Google.

Using both MobileRMM and their current RMM platform, an MSP will now have all the tools to provide their customers with – Total Endpoint Management by adding a mobility managed service.

 

Additional Resources:

Integration

ConnectWise PSA

Requirements: ConnectWise Manage V2015.3 or newer

Features:

  • Integrates with any organization enrolled into ConnectWise Manage. This will provide “a single pane of glass” view from ConnectWise Manage of all devices enrolled in their RMM  MobileRMM platforms.

  • Provides an automated daily update to ConnectWise Manage billing as mobile devices are added, changed, or removed from the MobileRMM platform. This will provide a more efficient and accurate billing support to ConnectWise Manage for any MSP customer utilizing the MobileRMM platform.

  • Daily updates of mobile device users and configuration information will provide your help desk staff with valuable information when a trouble ticket is needed to be issued. By having visibility and up to date configuration information on the customer’s mobile devices, the help desk team will be more productive resolving customer issues.

  • Ability for ConnectWise Manage to provide asset tracking and reporting for each of their customers iOS and Android mobile devices in addition to their desktops, laptops, servers, and networking equipment. Reports detailing mobile device types, OS version and other configuration elements will be essential information for IT and company management.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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