Invarosoft™ replaces email support with a 'one pane of glass' desktop & mobile App called ITSupportPanel™. The result is a better customer experience (CX), increased MSP productivity & a differentiator to win more support deals.
With ITSupportPanel your clients get a single destination to access 'all' of your IT services. Customize the App per client, user or agent to increase the stickiness of your services. Clients love 💗 this new experience.
Email tickets never give you the correct information. With our API to ConnectWise you get Type, Sub-type, Item, Username, Company Name, Host Name, Custom Form data and Screen-shot information. You also get Push Notifications, Approvals, News, Command Line App launchers, AD Harvester, Documentation AND Self Service!
Invarosoft has 100's of partners around the world and has already sold almost 200,000 agent licenses to MSPs of any size, small or large. You can register for a Free 30 Day Trial which includes all features and 100 agents to test. If you believe the customer experience (CX) of email has had it's day OR you're after more productivity then join the Invarosoft community. Show it to your customers for validation, it's their 'one pane of glass', we guarantee they love it!
Any version of ConnectWise Manage will work with Invarosoft.
The Invarosoft™ platform has a 'patent pending' and synchronizes client name, user first name, user last name & email address. You can filter clients in our portal for ease of management.
Our portal also synchronizes ticket types and you can use our Ticket Type Manager to hide or show ticket types for certain clients.
Our proprietary AD Harvester synchronizes users from your clients AD servers directly into ConnectWise Manage. This is perfect for on-boarding new clients and ensuring our software is deployed and activated without user intervention.
ITSupportPanel™ logs ticket directly into ConnectWise Manage with ticket type, sub type, item level, client name, user name and host name.
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