Invarosoft™ replaces email support with a 'one pane of glass' desktop & mobile App called ITSupportPanel™. The result is a better customer experience (CX), increased MSP productivity & a differentiator to win more support deals.
Any version of ConnectWise Manage will work with Invarosoft.
The Invarosoft™ platform has a 'patent pending' and synchronizes client name, user first name, user last name & email address. You can filter clients in our portal for ease of management.
Our portal also synchronizes ticket types and you can use our Ticket Type Manager to hide or show ticket types for certain clients.
Our proprietary AD Harvester synchronizes users from your clients AD servers directly into ConnectWise Manage. This is perfect for on-boarding new clients and ensuring our software is deployed and activated without user intervention.
ITSupportPanel™ logs ticket directly into ConnectWise Manage with ticket type, sub type, item level, client name, user name and host name.
This vendor's integration is not certified under the ConnectWise Invent program. For additional information, please reach out to the vendor directly.
Erik Herrera, Gk3
Simple best kept secret in this industry. It's a client facing product. A simple green "IT" button right on the taskbar. From there a client can submit a ticket, review tickets, get Duo like codes and push notifications. Not to mention AD syncing. Great company. 5 stars.
Date: 3/18/2021 5:09 PM
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