You must be signed in to the ConnectWise University.
After signing in, we'll redirect you back here.

Sign In to Connectwise University

You must be signed in to the ConnectWise University to continue purchase.
After signing in, we'll redirect you back here.

Sign In to Connectwise University
InstantRecovery

InstantRecovery

(1)
Write a review
  • ConnectWise Automate Certified

Product Overview

InstantRecovery – Reduce Time-to-Resolve, Increase Client Satisfaction

Diagnosing performance issues on client computers can be a time consuming task that can negatively impact service desk metrics and frustrate users.

InstantRecovery provides a unique solution that allows help desk technicians to quickly reboot a malfunctioning computer to a working operating system snapshot while preserving application installations and data.

While InstantRecovery is not a substitute for backup software, the unique capabilities of this utility provide support technicians with a fast and efficient way to confirm workstation recovery from a wide variety of user initiated incidents that include data loss and performance issues.

InstantRecovery Save Hours of Diagnostic, Rebuild/Restore or Virus Removal Time

With deep LabTech integration, InstantRecovery becomes a natural extension of your managed service toolset. Easily deployed, managed and maintained as a “LabTech approved” integrated platform, your service desk will have a robust solution for a number of client system challenges.

Diagnosing performance issues on client computers can be a time-consuming task that negatively impacts service desk metrics and frustrates users. With InstantRecovery you just boot to the recovery snapshot and restore normal operations in seconds.

While InstantRecovery is not a substitute for backup software, the unique capabilities of this utility provide support technicians with a fast and efficient way to confirm workstation recovery from a wide variety of user-initiated incidents including data loss and performance issues. Using InstantRecovery saves hours of diagnostic, rebuild/restore or virus removal time.

Reasons to Use InstantRecovery
  • MSP’s using InstantRecovery as a “best practice” across all client endpoints see a positive monthly ROI measured in hours of reduced “time to resolution” per month and increased client satisfaction resulting from “instant” response.
  • InstantRecovery is a mature and proven solution used by the US Military to deploy secure boot images for field computer assets as additional protection for battle systems and military networks from security threats.
  • MSPs can increase helpdesk efficiency and client satisfaction by implementing InstantRecovery across all client endpoints for use as a diagnostic tool to quickly determine if a system problem is a hardware or software issue.
  • Trained help desk personnel will use InstantRecovery to remediate client calls regarding computer malfunctions related to corruption, viruses or application errors.
  • InstantRecovery is ideal for clients that need verified clean boot images for schools, training lab environments, systems returning from the field that connect back to protected networks and loaner and standby systems.
  • InstantRecovery is a fast, boot image snapshot utility for quick recovery from failed software updates, patches and OS upgrades, or as a backup utility prior to making changes on critical server operating systems.
INCREASE YOUR RETURN ON INVESTMENT AND IMPROVE YOUR COMPANY’S EFFICIENCY WITH ConnectWise Automate INTEGRATION

Contact us and schedule a demo with an InstantRecovery sales engineer and see for yourself how InstantRecovery can help your company increase efficiency.

Learn more about Instant Recovery

SALES@RAXCO.COM

301.527.0803 | 800.546.9728

www.raxco.com

Integration

ConnectWise Automate ConnectWise Automate

Documentation

Only registered users can view documentation.
After signing in, we'll redirect you back here.

Login to Connectwise University

Support

InstantRecovery's ConnectWise Automate Plugin is certified via the ConnectWise Invent Program.
If you need assistance with integration implementation, please call 800-546-9728 or visit http://www.raxco.com/business/labtech-support

User Reviews

  • Eric Jorgensen, Norco Technologies Inc.
    We adopted InstantRecovery when we realized its potential to increase the productivity of our help desk. With InstantRecovery we can resolve issues in minutes instead of hours by invoking its recovery snapshot. These productivity gains give us the option to better prioritize tasks and allocate resources. In the longer term it will have an impact on hiring decisions as well. For our clients, fast problem resolution means less downtime and frustration. MSP it's all about managing risk.
    Date: 2/13/2017 2:36 PM
    Was this review helpful? Yes No (0/1)

Share your thoughts with other Partners

Only registered users can write reviews.
After signing in, we'll redirect you back here.

Sign In to Connectwise University