InstantRecovery is a helpdesk optimization solution that shortens the time it takes to resolve trouble tickets and dramatically reduces client downtime --- and you can do it all from the LabTech  dashboard. 

To download the LabTech plugin, please click here.

Improved Helpdesk Productivity at Lower Costs

InstantRecovery is designed to help MSPs cope with client-side issues quickly.  InstantRecovery acts as a “force multiplier” for the helpdesk, by reducing system recovery time from hours to minutes.  It improves productivity and improves gross margins.  The dramatic reduction in client downtime keeps the customer happy and aids in client retention. 

Revolutionize System Recovery

The client has a problem and the help desk technician boots the users system to the clean InstantRecovery snapshot; total elapsed time is under 2 minutes.   No more annoying the client with questions or troubleshooting their systems. Say goodbye to time-consuming OS reinstalls or reimaging.  InstantRecovery returns the OS to a known and trusted state while preserving applications and certain data files.   InstantRecovery benefits the MSP by:

• Leveraging helpdesk resources to improve productivity
• Significantly reducing client downtime
• Rapidly recovering from any software corruption or cyber attack
• Improving gross margins 

Centrally Deployed and Monitored

InstantRecovery is deployed and monitored through a robust LabTech integration feature set. Systems can be restored, corrupted system can be instantly repaired and recovery snapshots can be updated all from a single point of control.