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InstantRecovery

InstantRecovery

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Product Overview

InstantRecovery – Reduce Time-to-Resolve, Increase Client Satisfaction

Diagnosing performance issues on client computers can be a time consuming task that can negatively impact service desk metrics and frustrate users.

InstantRecovery provides a unique solution that allows help desk technicians to quickly reboot a malfunctioning computer to a working operating system snapshot while preserving application installations and data.




Integration

ConnectWise Automate ConnectWise Automate

Support

Currently this vendor is not Certified under ConnectWise Invent.  Please reach out directly to the vendor for integration implementation and/or support.

 

User Reviews

  • Eric Jorgensen, Norco Technologies Inc.
    We adopted InstantRecovery when we realized its potential to increase the productivity of our help desk. With InstantRecovery we can resolve issues in minutes instead of hours by invoking its recovery snapshot. These productivity gains give us the option to better prioritize tasks and allocate resources. In the longer term it will have an impact on hiring decisions as well. For our clients, fast problem resolution means less downtime and frustration. MSP it's all about managing risk.
    Date: 2/13/2017 2:36 PM
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