• Overview

  • Integration

  • Support

Security Awareness Training with 3-click onboarding and zero management.

  • Cyber insurers demand it.
  • Security auditors require it.
  • Your client’s security deserves it.

ConnectWise PSA

Features:

  • Support Ticket Integration. Whenever Infrascale Cloud Backup or Infrascale Disaster Recovery generate system alerts, support tickets are automatically created in ConnectWise. Conversely, when those alarms are resolved, the related support tickets in ConnectWise are automatically closed.

  • Billing Event Integration. Your clients’ data, including the number and type of computers (servers, endpoints, etc.), amount of storage consumed (subscribed, allocated and used) and other billing-relevant data are available in ConnectWise to facilitate invoicing and billing.

  • Reporting and Dashboard. Virtually every piece of data captured by Infrascale can be reported within ConnectWise’s dashboard. This includes the number of successful backups, failures, data consumption, etc.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Overview

Security Awareness Training with 3-click onboarding and zero management.

  • Cyber insurers demand it.
  • Security auditors require it.
  • Your client’s security deserves it.

Integration

ConnectWise PSA

Features:

  • Support Ticket Integration. Whenever Infrascale Cloud Backup or Infrascale Disaster Recovery generate system alerts, support tickets are automatically created in ConnectWise. Conversely, when those alarms are resolved, the related support tickets in ConnectWise are automatically closed.

  • Billing Event Integration. Your clients’ data, including the number and type of computers (servers, endpoints, etc.), amount of storage consumed (subscribed, allocated and used) and other billing-relevant data are available in ConnectWise to facilitate invoicing and billing.

  • Reporting and Dashboard. Virtually every piece of data captured by Infrascale can be reported within ConnectWise’s dashboard. This includes the number of successful backups, failures, data consumption, etc.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.