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Infrascale Disaster Recovery is a hybrid cloud DRaaS solution that helps mitigate the downtime caused by server crashes, ransomware attacks, or natural disasters. Infrascale’s ConnectWise integration delivers best-of-breed ticketing support, guaranteed system failover, and a simple monthly subscription model that aligns to your own recurring revenue model.
Infrascale was named a Leader by Gartner in their 2017 Magic Quadrant for Disaster Recovery as a Service (DRaaS). Infrascale Disaster Recovery protects your clients’ data and mission-critical applications from the unexpected including ransomware attacks, server crashes, and site-wide disasters by enabling you to spin up VMs in the cloud or on a local appliance. Infrascale delivers best in class ticketing integration for ConnectWise MSPs, a cloud-centric approach to DR, with affordable subscription pricing which eliminates most of the upfront costs associated with most hardware-centric DR solutions.
Infrascale Cloud Backup is an enterprise-grade direct-to-cloud backup solution that protects servers, desktops, laptops, tablets, and smartphones, all in one solution. Infrascale Cloud Backup delivers Snowden-proof encryption, geo-location, remote wipe features and Anomaly Detection (alerts if any of your devices has been potentially encrypted by ransomware). The Infrascale partnership program gives MSPs everything you need to build a profitable data protection business. From rich margins to real co-marketing that drives leads to your doorstep, our partner-centric approach compliments our visionary data protection solutions.
Founded in 2011, Infrascale’s mission is the eradication of downtime and data loss. Infrascale has built the world’s first data protection cloud to automatically failover and recover data, applications, sites and systems with the push of a button. In the wake of a disaster or ransomware attack, companies can restore operations in 15 minutes or less — guaranteed.
ConnectWise Manage v2016.6
Support Ticket Integration. Whenever Infrascale Cloud Backup or Infrascale Disaster Recovery generate system alerts, support tickets are automatically created in ConnectWise. Conversely, when those alarms are resolved, the related support tickets in ConnectWise are automatically closed.
Billing Event Integration. Your clients’ data, including the number and type of computers (servers, endpoints, etc.), amount of storage consumed (subscribed, allocated and used) and other billing-relevant data are available in ConnectWise to facilitate invoicing and billing.
Reporting and Dashboard. Virtually every piece of data captured by Infrascale can be reported within ConnectWise’s dashboard. This includes the number of successful backups, failures, data consumption, etc.
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