Infrascale Disaster Recovery

Infrascale backup and disaster recovery solutions for MSPs are cost-effective, reliable, easy to manage, flexible, and are backed by award-winning support.

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ConnectWise Certified Integration

Integrated seamlessly with the ConnectWise platform.

This integration is certified via the ConnectWise Invent program, which means it was developed in collaboration with the ConnectWise API team, passed a security review, completed the certification process, and receives tier 1 integration support.

Introduction

Infrascale provides cloud-based data protection for SaaS applications, endpoints, devices, and servers, including secure data storage and real-time disaster recovery. Our solutions eliminate barriers to secure backup for all. Offerings include Cloud Backup (ICB) for endpoints, Cloud Application Backup (ICAB) for SaaS, and Disaster Recovery (IBDR) for servers—ensuring minimal downtime with fast failover, flexible recovery, and unlimited restore points. Our dashboard provides a single pane of glass across all products with advanced orchestration features, APIs, reports and alerts for “lights-out" management. Backup/Test/Restore on your own or with help from our award-winning support team.

Highlights

Fast, Affordable Protection For All Your Customers

Protect data and ensure uptime with fast, cost-effective BDR solutions purpose-built for MSPs

Choose From Multiple Solutions and Price Points

Choose from a range of solutions to match the ideal features for all your clients’ specific needs

Take Control with Powerful MSP-Friendly Tools

Control it all: single dashboard, screenshot verification, orchestration, and award-winning support

Overview
Integration
Support

WHY CHOOSE INFRASCALE

More than 1000 MSPs trust Infrascale to protect their customer's data. Never worry about losing your data anymore. With award-winning support and robust software discover why we are the most trusted data protection solution.

Reduce Costs:
• Consolidate Vendors & Services into a unified platform, reducing licensing fees.
• Avoid Hidden Costs with transparent pricing and predictable billing.

COMPREHENSIVE YET FLEXIBLE DATA PROTECTION
Backup SaaS applications, Endpoints & Servers. Execute disaster recovery on-site or in the cloud. We have a solution for all your data protection needs.

EFFORTLESS DEPLOYMENT, MANAGEMENT, AND USE
Quickly setup and use all our data protection solutions in one unified console, designed with efficiency in mind, so you can get on with what matters to you — running your business.

INTELLIGENT, RELIABLE, AND SECURE
Our solutions are implemented with patented, industry-leading technology, encrypted data, and data transport – keeping data safe and sound. We treat your data as if it is our own.

TRUSTED & RECOMMENDED
Trusted by MSPs, VARs, and their SMB and mid-market end users for protection of their data and keep their businesses running.

WHAT PARTNERS SAY:

"With Infrascale, backup and recovery is so simple you’ll never believe you thought it had to be complex."

"With Infrascale Disaster Recovery we were able to restore our client’s data and operations within one hour."

"With Infrascale all those problems went away, and your backup is so fast. And even restoring the files usually takes a long time. With Infrascale, it’s quick."

"When disaster inevitably strikes, Infrascale is there with Customer Support Experts to provide predictable, personal, proficient, and proactive guidance — people-powered guidance — that will help pull them through those unimaginably difficult moments."

ConnectWise PSA

Features:

Support Ticket Integration. Whenever Infrascale Cloud Backup or Infrascale Disaster Recovery generate system alerts, support tickets are automatically created in ConnectWise. Conversely, when those alarms are resolved, the related support tickets in ConnectWise are automatically closed.
Billing Event Integration. Your clients’ data, including the number and type of computers (servers, endpoints, etc.), amount of storage consumed (subscribed, allocated and used) and other billing-relevant data are available in ConnectWise to facilitate invoicing and billing.
Reporting and Dashboard. Virtually every piece of data captured by Infrascale can be reported within ConnectWise’s dashboard. This includes the number of successful backups, failures, data consumption, etc.
Inventory Integration. The number and type of on-premise appliances associated with your clients’ BDR accounts are available in ConnectWise for asset tracking and usage.

Our support team will be happy to assist you with configuring the ConnectWise integration, including ticket opening/closing and billing feeds. For assistance with this or any other backup and recovery needs, reach out to support@infrascale.com. For questions about Infrascale’s solutions, pricing, or configuration please contact partners@infrascale.com

Infrascale's ConnectWise PSA Integration is certified via the ConnectWise Invent Program.

For assistance with integration setup, this or any other backup and recovery needs, reach out to support@infrascale.com. For questions about Infrascale’s solutions, pricing, or configuration please contact partners@infrascale.com.

Details

Overview

WHY CHOOSE INFRASCALE

Reduce Costs:
• Consolidate Vendors & Services into a unified platform, reducing licensing fees.
• Avoid Hidden Costs with transparent pricing and predictable billing.

COMPREHENSIVE YET FLEXIBLE DATA PROTECTION
Backup SaaS applications, Endpoints & Servers. Execute disaster recovery on-site or in the cloud. We have a solution for all your data protection needs.

TRUSTED & RECOMMENDED
Trusted by MSPs, VARs, and their SMB and mid-market end users for protection of their data and keep their businesses running.

WHAT PARTNERS SAY:

Integration

ConnectWise PSA

Features:

Support Ticket Integration. Whenever Infrascale Cloud Backup or Infrascale Disaster Recovery generate system alerts, support tickets are automatically created in ConnectWise. Conversely, when those alarms are resolved, the related support tickets in ConnectWise are automatically closed.
Billing Event Integration. Your clients’ data, including the number and type of computers (servers, endpoints, etc.), amount of storage consumed (subscribed, allocated and used) and other billing-relevant data are available in ConnectWise to facilitate invoicing and billing.
Reporting and Dashboard. Virtually every piece of data captured by Infrascale can be reported within ConnectWise’s dashboard. This includes the number of successful backups, failures, data consumption, etc.
Inventory Integration. The number and type of on-premise appliances associated with your clients’ BDR accounts are available in ConnectWise for asset tracking and usage.

Support

Infrascale's ConnectWise PSA Integration is certified via the ConnectWise Invent Program.

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