Freshdesk is an online cloud-based customer support software providing help desk support with all smart automations to get things done faster. It is the choice for businesses that want to increase customer engagement and manage customers as they scale.
Connects your Control instance to your Freshdesk instance
Once installed and configured, a panel is added to Freshdesk to create, join, and invite ticket recipients to Support Sessions.
After the session has ended, the integration will add an internal note with session information to the ticket.
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