• Overview

  • Integration

  • Support

Today's customers prefer self-service over calling or emailing for support, saving time in support queues or waiting for an email response. Encapto Unify brings together your managed service technologies in a single portal, exposing just the right features your customers need while highlighting cherry-picked metrics that prove service and value.

ConnectWise PSA

Features:

  • Your customers can create and view support tickets; and download their invoices in your MSP branded modern dashboard, managed by you in ConnectWise.

  • Import your existing customers to give them a modern dashboard to enable them to have simple self-service tools - reducing your support costs and increasing their service satisfaction

  • Link products defined in ConnectWise Manage to your very own branded, modern webstore using Encapto MSP; incoming order will automatically create/amend company agreements and kick off purchase flows.

  • Keep your existing business processes in ConnectWise Manage - Encapto MSP will hook into it and turbo charge it!

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Details

Overview

Today's customers prefer self-service over calling or emailing for support, saving time in support queues or waiting for an email response. Encapto Unify brings together your managed service technologies in a single portal, exposing just the right features your customers need while highlighting cherry-picked metrics that prove service and value.

Integration

ConnectWise PSA

Features:

  • Your customers can create and view support tickets; and download their invoices in your MSP branded modern dashboard, managed by you in ConnectWise.

  • Import your existing customers to give them a modern dashboard to enable them to have simple self-service tools - reducing your support costs and increasing their service satisfaction

  • Link products defined in ConnectWise Manage to your very own branded, modern webstore using Encapto MSP; incoming order will automatically create/amend company agreements and kick off purchase flows.

  • Keep your existing business processes in ConnectWise Manage - Encapto MSP will hook into it and turbo charge it!

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.