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Today's customers prefer self-service over calling or emailing for support, saving time in support queues or waiting for an email response. Encapto Unify brings together your managed service technologies in a single portal, exposing just the right features your customers need while highlighting cherry-picked metrics that prove service and value.
Encapto MSP integrates with ConnectWise Manage. Import your customers and instantly deliver your branded portal where they can:
Give your customers the power they need in your very own branded portal. - Illuminate your proof of value - Configure ‘just right’ access based on customer skill-set - Enables customer co-management - Multi-site and -user support Build your own branded webstore and sell your managed service propositions. - Automatically creates companies and agreements in ConnectWise Manage - Streamline billing and operations - Amazon-like cross-selling drives revenues - Automated, plug & play configuration.
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ConnectWise Manage
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Encapto's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Encapto team directly to resolve any issues.
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No matter your size or managed IT maturity, Encapto MSP improves your customer experience, streamlines your billing and operations, and accelerates your go-to-market for compelling managed service propositions for small to enterprise customers.
