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Product Overview

Encapto is a platform for MSPs that: 
  • Empowers your customers with your own branded portal to enable self-service and co-management across multiple vendor technologies.
  • Curate and sell everything-as-a-service IT subscriptions in your own branded webstore. 
  • Integrates with ConnectWise Manage billing, invoicing, ticketing and helpdesk.

Today's customers prefer self-service over calling or emailing for support, saving time in support queues or waiting for an email response. Encapto Unify brings together your managed service technologies in a single portal, exposing just the right features your customers need while highlighting cherry-picked metrics that prove service and value.

 

 

Encapto MSP integrates with ConnectWise Manage. Import your customers and instantly deliver your branded portal where they can:

  • View and raise support tickets
  • View and download invoices straight from ConnectWise Manage
  • Self-service using supported vendor technologies 



Give your customers the power they need in your very own branded portal. - Illuminate your proof of value - Configure ‘just right’ access based on customer skill-set - Enables customer co-management - Multi-site and -user support Build your own branded webstore and sell your managed service propositions. - Automatically creates companies and agreements in ConnectWise Manage - Streamline billing and operations - Amazon-like cross-selling drives revenues - Automated, plug & play configuration.

To learn more click here





Integration

ConnectWise Manage ConnectWise Manage

Documentation

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Support


Encapto's ConnectWise Manage Integration is certified via the ConnectWise Invent Program.  If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Encapto team directly to resolve any issues.

 

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Get started with Encapto MSP on our free plan today!

No matter your size or managed IT maturity, Encapto MSP improves your customer experience, streamlines your billing and operations, and accelerates your go-to-market for compelling managed service propositions for small to enterprise customers.

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