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Datto

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  • ConnectWise Automate Certified
  • ConnectWise Manage Certified

Product Overview

Datto is an innovative provider of backup, recovery, business continuity, and networking solutions used by thousands of managed service providers worldwide. Datto’s 300+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives.

 

Integration

ConnectWise Manage ConnectWise Manage
ConnectWise Automate ConnectWise Automate

Documentation

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Support

Datto's ConnectWie Automate Plugin is certified via the ConnectWise Invent Program.
If you need assistance with integration implementation, please access the Datto Support Page: http://dattobackup.com/partners/support/.  

Datto's ConnectWise Manage Integration is certified via the ConnectWise Invent Program.  If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Datto team directly to resolve any issues.

 

User Reviews

  • Stana Steen, High Standards Technology
    Datto changed my life!! Been using them for 2 years and will never go anywhere else. Support is awesome. Integrates with CW. and has saved more than one client!!
    Date: 11/6/2014 11:57 AM
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  • John Ruffner, Tools 4 Data, LLC
    We have 5 devices deployed. We have yet to perform a successful BMR process, 3 attempts, 3 failures. Support suggests that we need to keep trying. This last one we have invested 20+ hours into trying to make the BMR process work, without success. We have tried with IBM x3400, x3200 and Lenovo 70B1 (brand new) servers with the USB/BMR process. The only good thing about all this is that two of these restores have been in a test environment and the third while initially a hardware migration project has turned into a test to prepare for a hardware migration since we have unable to complete a restore during the first four attempts.. Their fallback is always "use shadow protect to restore". If I have to take 6-8 hours to create a Shadow Protect backup why do I need Datto? The only reason I have given them two stars is because I truly believe they are trying to resolve the issues. I like everything about the products and company pricing, product range, interface, etc. except the CW integration could be a lot deeper. Only problem is that it doesn't appear to work when you need it most. Your results will hopefully be better then ours. My advice? Test the devil out of it of before production use. I still want this solution to work.
    Date: 3/27/2014 12:01 PM
    Was this review helpful? Yes No (3/0)
  • Stana Steen, High Standards Technology
    After using just about every BDR solution out there We have 22 devices backing up 10.62 TB We have used the Datto in a server down situation and it worked flawlessly. We have also had to do 2 BMR's and they went very smoothly. I can't say enough about the Dattos.!!
    Date: 12/30/2013 12:48 PM
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  • John Ruffner, Tools 4 Data, LLC
    We have adopted Datto as our exclusive backup provider. The Siris product has been outstanding with simple to use web controls and solid performance. I was a little skeptical about the compression and backup sizing but we've found the 1TB units to fix most small environments. I sent one of our engineers through the training and believe they gave him the experience necessary to do the job fully. Great product, great pricing.
    Date: 12/9/2013 1:39 PM
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  • Josh Kotler, Western Digitech, Inc.
    We have Datto in place in two accounts now and it's going so well that we are considering replacing our own home built BDR solution in the future with Datto. And now that Urvish is there nothing can hold us back!
    Date: 12/7/2013 2:24 PM
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  • Jeff Hammett, Jeff Hammett, Systim Technology Partners
    We've been using Datto for BDR for almost two years now. A year ago I would have rated them a 2, but they are definitely improving their product and support. These days we don't have many issues and when we do their support is prompt and can usually fix things fast. Their reporting is a bit lacking, but it's getting better.
    Date: 12/6/2013 3:24 PM
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  • Chuck Brown, Infinity, Inc.
    Integration is minimal. Pulls over Billable Space, but no information on number of failures, servers backed up, etc.
    Date: 12/6/2013 2:40 PM
    Was this review helpful? Yes No (1/0)
  • Karen Albers, The Mirazon Group LLC
    Datto is easy to use and very reliable. Their tech support is second to none! We have tried other solutions but this one really works like they say it does! Karen Albers Mirazon
    Date: 12/3/2013 2:58 PM
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  • Shawn Robison, Datamax, Inc.
    Datto is one of the easiest to use BDR solutions that we've ever used and their support is great! We've decided to make it our go to BDR solution.
    Date: 11/29/2013 5:22 PM
    Was this review helpful? Yes No (0/0)

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