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Datto

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  • ConnectWise Automate Certified

Product Overview

Datto is an innovative provider of backup, recovery, business continuity, and networking solutions used by thousands of managed service providers worldwide. Datto’s 300+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives.

Why Partner With Datto?

Datto is a MSP-Centric provider serving thousands of partners worldwide. Datto’s number one priority is to help its channel partners grow their businesses by providing them with best-in-class solutions based on superior technology and award-winning support. Datto’s products are built specifically for the Channel with scalable storage options, predictable pricing, and 24/7/365 in-house technical support. Only Datto offers end-to-end recoverability and single-vendor accountability.

Total Data Protection

Datto’s extended family of solutions create a Total Data Protection Platform, which protects business data no matter where it lives.

We provide a full line of backup, continuity, and disaster recovery (BCDR) appliances, backup and recovery for SaaS applications, Networking WIFI Access Points, 4G LTE Routers, and Switches - all managed from within a central, web-based portal.

Datto technologies include Instant Virtualization, Screenshot Backup Verification™, Inverse Chain Technology™, Backup Insights™, and end-to-end encryption. To learn more go to www.datto.com

Datto Product Families

  • Datto Continuity
    Datto provides total data protection and business continuity solutions built for businesses of every size, regardless of infrastructure. With scalable storage options, extremely fast recovery times, and 24/7/365 direct to tech support, you’re getting the very best that data protection has to offer.

    Datto’s powerful data protection platform is delivered with its SIRIS, Alto, and Datto NAS product lines, ranging from small and mighty to enterprise power.  Deployed as physical, software or virtual appliances, each leverages` Datto’s award winning core technologies, service, support, and central web management portal. Protect Windows, Linux, or Mac source machines, no matter if they’re physical or virtual. If you need to ensure business continues even when business infrastructure fails, Datto is the market leading solution for you.

  • Datto SaaS Protection
    The leading cloud-to-cloud SaaS backup provider, offering an all-in-one backup, search, restore, and export solution for SaaS applications such as Office 365 and G Suite. Engineered to be the one stop shop for SaaS application backup, SaaS Protection delivers consistently reliable, granular backups, quick and easy recovery, secured data for compliance and regulatory needs, and world-class 24/7/365 support.

  • Datto Networking
    MSP-Centric Networking
    Datto Networking is the industry’s first and only networking product line purpose-built for the MSP channel. Setting out to address the challenges an MSP faces effectively delivering networking products as a managed service, Datto Networking offers a full slate of cloud managed networking products including WiFi access points, PoE switches and a 4G LTE enabled router. Datto Networking products have been deployed to thousands of locations all around the globe.

    Powerful Remote Management
    All Datto business continuity and networking solutions include remote, multitenant management on Datto’s online Partner Portal, and in-depth reporting and alerting through ConnectWise Automate integration.

Integration

ConnectWise Manage ConnectWise Manage
ConnectWise Automate ConnectWise Automate

Documentation

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Support

Datto's ConnectWie Automate Plugin is certified via the ConnectWise Invent Program.
If you need assistance with integration implementation, please access the Datto Support Page: http://dattobackup.com/partners/support/.  

User Reviews

  • Stana Steen, High Standards Technology
    Datto changed my life!! Been using them for 2 years and will never go anywhere else. Support is awesome. Integrates with CW. and has saved more than one client!!
    Date: 11/6/2014 11:57 AM
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  • John Ruffner, Tools 4 Data, LLC
    We have 5 devices deployed. We have yet to perform a successful BMR process, 3 attempts, 3 failures. Support suggests that we need to keep trying. This last one we have invested 20+ hours into trying to make the BMR process work, without success. We have tried with IBM x3400, x3200 and Lenovo 70B1 (brand new) servers with the USB/BMR process. The only good thing about all this is that two of these restores have been in a test environment and the third while initially a hardware migration project has turned into a test to prepare for a hardware migration since we have unable to complete a restore during the first four attempts.. Their fallback is always "use shadow protect to restore". If I have to take 6-8 hours to create a Shadow Protect backup why do I need Datto? The only reason I have given them two stars is because I truly believe they are trying to resolve the issues. I like everything about the products and company pricing, product range, interface, etc. except the CW integration could be a lot deeper. Only problem is that it doesn't appear to work when you need it most. Your results will hopefully be better then ours. My advice? Test the devil out of it of before production use. I still want this solution to work.
    Date: 3/27/2014 12:01 PM
    Was this review helpful? Yes No (3/0)
  • Stana Steen, High Standards Technology
    After using just about every BDR solution out there We have 22 devices backing up 10.62 TB We have used the Datto in a server down situation and it worked flawlessly. We have also had to do 2 BMR's and they went very smoothly. I can't say enough about the Dattos.!!
    Date: 12/30/2013 12:48 PM
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  • John Ruffner, Tools 4 Data, LLC
    We have adopted Datto as our exclusive backup provider. The Siris product has been outstanding with simple to use web controls and solid performance. I was a little skeptical about the compression and backup sizing but we've found the 1TB units to fix most small environments. I sent one of our engineers through the training and believe they gave him the experience necessary to do the job fully. Great product, great pricing.
    Date: 12/9/2013 1:39 PM
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  • Josh Kotler, Western Digitech, Inc.
    We have Datto in place in two accounts now and it's going so well that we are considering replacing our own home built BDR solution in the future with Datto. And now that Urvish is there nothing can hold us back!
    Date: 12/7/2013 2:24 PM
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  • Jeff Hammett, Jeff Hammett, Systim Technology Partners
    We've been using Datto for BDR for almost two years now. A year ago I would have rated them a 2, but they are definitely improving their product and support. These days we don't have many issues and when we do their support is prompt and can usually fix things fast. Their reporting is a bit lacking, but it's getting better.
    Date: 12/6/2013 3:24 PM
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  • Chuck Brown, Infinity, Inc.
    Integration is minimal. Pulls over Billable Space, but no information on number of failures, servers backed up, etc.
    Date: 12/6/2013 2:40 PM
    Was this review helpful? Yes No (1/0)
  • Karen Albers, The Mirazon Group LLC
    Datto is easy to use and very reliable. Their tech support is second to none! We have tried other solutions but this one really works like they say it does! Karen Albers Mirazon
    Date: 12/3/2013 2:58 PM
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  • Shawn Robison, Datamax, Inc.
    Datto is one of the easiest to use BDR solutions that we've ever used and their support is great! We've decided to make it our go to BDR solution.
    Date: 11/29/2013 5:22 PM
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