Cognition360 transforms ConnectWise data into business insights without slowing down the production server.
Cognition360 is the first to provide ConnectWise customers with the power and depth of an enterprise grade data warehouse at a fraction of the cost. It gives MSP's rich analytics and comes with a range of standard reports of the key business metrics an MSP needs. It also includes self-service customizable reports and analytics, as well as high-level custom support as required.
View "data you can trust" from different dimensions and easy drill down
Virtually no load on the ConnectWise production system.
Have multiple instances of ConnectWise? No problem - get consistent reporting even though your ConnectWise instances are set up differently
Self Service Power BI gives enormous speed and flexibility in customizing reports specific to your changing business needs.
Full access to historical data means you can see trends.
Include other data sources, in addition to ConnectWise.
Cognition360 data transformation engine and Power BI reporting with easy self-service analytics all combine to deliver near real-time visibility of all the key business metrics an MSP needs to improve service quality, productivity and profitability. Please click here to organise a demonstration of Cognition360.
Requirements:ConnectWise Manage v17.4 +
A Windows Service is installed on a internal server to connect to the ConnectWise manage database. This service transfers any changes to the Cognition360 data warehouse.
The data warehouse is able to store all ConnectWise Manage changes to allow easy reporting on trends. The Data is transformed by configurable business rules to a star schema for reporting. This allow easy “slicing and dicing” of your data and gives the ability to drill into details.
The integration is able to control what aspects of ConnectWise Manage is available to report on - starting with tickets and time entries, progressing thru to agreements, projects, configurations, and sales and opportunity data.
There are choices available as to where the reporting database (holding the star schema) resides. This ranges from a inexpensive multi-tenanted SAS option, to a database in your Azure tenant, right thru to a reporting database back in your own data center.
Requirements:ConnectWise Automate v10.5 +
A Windows Service is installed on a internal server to connect to the ConnectWise Automate database. This service transfers any required changes to the Cognition360 data warehouse.
The data warehouse is able to store all ConnectWise Automate changes to allow easy reporting on trends.
The Data is transformed by configurable business rules to a star schema for reporting. This allow easy “slicing and dicing” of your data and gives the ability to drill into details.
ConnectWise Automate extends ConnectWise Manage reporting by adding more data about devices and infrastructure that are not available in Manage.
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