Account Management for Office365

Overview
Integration
Support

CloudRadial is a fresh approach to account management that brings together information, training, service and productivity in a dashboard that MSPs provide to clients and end-users. It helps MSPs grow faster and gives their clients more information, say and control in their IT. CloudRadial eliminates the need for clients to use the Microsoft admin center or the ConnectWise Manage customer portal.

ConnectWise PSA

Requirements: Integration with on-premise and hosted Manage instances

Features:

Create new support tickets (problem reports)
Create new service, order or sales tickets (service catalog items)
Custom ticket questions
Ticket chat and commenting
Track ticket submissions
Configuration warranty information
Sync contacts for dashboard access and to Office 365 for contact information

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Integration

ConnectWise PSA

Requirements: Integration with on-premise and hosted Manage instances

Features:

Create new support tickets (problem reports)
Create new service, order or sales tickets (service catalog items)
Custom ticket questions
Ticket chat and commenting
Track ticket submissions
Configuration warranty information
Sync contacts for dashboard access and to Office 365 for contact information

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

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