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  • Overview

  • Integration

  • Support

Callture is a phone service fully integrated with ConnectWise Manage. Make inbound and outbound calls right from ConnectWise Manage. We create pop-up tickets and customer records when you get a call from a client.  After the call, we update Manage with the client’s name and length of the conversation. So at the end of the month, you can run reports and see how much time your technicians are spending with each client.

ConnectWise PSA

Features:

  • Automatically log each clients call within ConnectWise Manage

  • Run reports to see how much time your staff has spent on the phone with each client

  • Listen to call recordings within tickets, so Tier 2 doesn't need to waste time getting the information about an issue again

  • Never miss another call again with advanced routing

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Telephony
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Telephony
PSA Integration

Overview

Callture is a phone service fully integrated with ConnectWise Manage. Make inbound and outbound calls right from ConnectWise Manage. We create pop-up tickets and customer records when you get a call from a client.  After the call, we update Manage with the client’s name and length of the conversation. So at the end of the month, you can run reports and see how much time your technicians are spending with each client.

Integration

ConnectWise PSA

Features:

  • Automatically log each clients call within ConnectWise Manage

  • Run reports to see how much time your staff has spent on the phone with each client

  • Listen to call recordings within tickets, so Tier 2 doesn't need to waste time getting the information about an issue again

  • Never miss another call again with advanced routing

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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