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The purpose-built platform for MSPs.
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Professional services automation designed to run your as-a-service business.
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Remotely access and support any device, anywhere, any time.
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Powerful RMM for next-level IT support.
ConnectWise RMM Certified
Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
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GlassHive
ConnectWise PSA Certified
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GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
ConnectWise PSA Certified
Zorus
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ConnectWise PSA Certified
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Featured Products
GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
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Zorus
ConnectWise Automate Certified
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GlassHive
ConnectWise PSA Certified
Avalara AvaTax
ConnectWise PSA Certified
INFIMA
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  • Overview

  • Integration

  • Support

ScalePad Backup Radar is backup monitoring software for MSPs that cuts the risk of unreported backup failure. Integrated with ConnectWise Manage, Backup Radar automates monitoring of over 300 of the world’s most popular backup apps, reducing your clients’ data loss risks by surfacing missed or hung backup jobs caused by technical issues or human error.

ConnectWise PSA

Requirements: Enter your ConnectWise credentials into Backup Radar to complete the setup.

Features:

  • Automatically create backup tickets, including auto-updates to existing tickets, auto-close when issue is resolved. Backup Radar’s intelligent backup ticketing reduces the “noise” of tickets sent to ConnectWise Manage, so you only see actionable alerts.

  • Intelligently route backup tickets to the appropriate service boards — make your team more efficient.

  • Set ConnectWise Manage ticket fields automatically for status, type, subtype, item, and source so you keep organized and the right team members can take action
  • Customized reporting allowed users to analyze backup trends with weekly and monthly reports, and provide easy-to-read compliance or remediation data. Reporting transparency builds trust with clients and demonstrates your value.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Backup
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Backup
PSA Integration

Overview

ScalePad Backup Radar is backup monitoring software for MSPs that cuts the risk of unreported backup failure. Integrated with ConnectWise Manage, Backup Radar automates monitoring of over 300 of the world’s most popular backup apps, reducing your clients’ data loss risks by surfacing missed or hung backup jobs caused by technical issues or human error.

Integration

ConnectWise PSA

Requirements: Enter your ConnectWise credentials into Backup Radar to complete the setup.

Features:

  • Automatically create backup tickets, including auto-updates to existing tickets, auto-close when issue is resolved. Backup Radar’s intelligent backup ticketing reduces the “noise” of tickets sent to ConnectWise Manage, so you only see actionable alerts.

  • Intelligently route backup tickets to the appropriate service boards — make your team more efficient.

  • Set ConnectWise Manage ticket fields automatically for status, type, subtype, item, and source so you keep organized and the right team members can take action
  • Customized reporting allowed users to analyze backup trends with weekly and monthly reports, and provide easy-to-read compliance or remediation data. Reporting transparency builds trust with clients and demonstrates your value.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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