• Overview

  • Integration

  • Support

AWN CyberSOC is a turnkey security operations center service. Integration to ConnectWise Manage facilitates the notification and resolution of security incidents for ConnectWise Manage users.

ConnectWise PSA

Features:

  • The integration automates the notification and assignment of ticketed security incidents from the AWN CyberSOC managed detection and response service to organizations using ConnectWise Manage.

  • This integration enables ConnectWise Manage users to leverage the agent assignment and routing rules they have already created in the system and improves the notification process for security incidents.

  • The integration eliminates the manual, error prone process of manually creating a ticketed incident and assigning it to a ConnectWise Manage user.

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

Details

Overview

AWN CyberSOC is a turnkey security operations center service. Integration to ConnectWise Manage facilitates the notification and resolution of security incidents for ConnectWise Manage users.

Integration

ConnectWise PSA

Features:

  • The integration automates the notification and assignment of ticketed security incidents from the AWN CyberSOC managed detection and response service to organizations using ConnectWise Manage.

  • This integration enables ConnectWise Manage users to leverage the agent assignment and routing rules they have already created in the system and improves the notification process for security incidents.

  • The integration eliminates the manual, error prone process of manually creating a ticketed incident and assigning it to a ConnectWise Manage user.

Support

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com