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Let's Talk About Your Mobile Device Management Tool... And What It Might Be Missing

If there’s one constant in technology, it’s that technology is always changing. For the managed services industry, success is often measured by how you recognize these changes and adapt your offerings to meet these changes. In just the last year alone, remote workforces and changes in work from home situations have created new complexities - and with it - new opportunities for MSPsThis also holds true to the companies that modify their solutions to help MSPs meet those changing needs of their customers. 

Traditional MDM is No Longer Good Enough 

The world has long changed from the days when people started bringing their personal mobile devices into their workspaceA phone or tablet stores more than an employee’s email. Critical files and data flows between laptops, phones, tablets, through iOS, Android, and Windows. Users now access networks, collaboration channels, meeting spaces, file sharing, and more. Multiple devices aren’t just the norm, but they also need to work together for identity management, authentication, and all adhere to data governance, compliancy, and group policy. Having a separate tool to just handle part of those devices doesn’t make sense anymore 

What’s Wrong With My Trusty Old MDM Solution? 

Much like the evolving security conversation, where endpoint protection and email security aren’t sophisticated enough, mobile device management has evolved into Unified Endpoint Management. IBM MaaS360® has introduced four new bundles of their UEM offering, allowing you the flexibility to best meet your clients’ needs beyond simple Device and App Management. Here is a side-by-side comparison of the new bundles. We’ve included a column showing a typical legacy MDM product for context.  


An Essential Part of Any Service Provider’s Arsenal 

These solutions allow you to manage all devices tied to your users through a single pane of glass, but devices are just the beginning. Proper UEM also manages the user’s apps and data, as well as identity management. All of this is boosted by IBM’s Watson™ AI, which offers policy recommendations and insights based on your best practices, peer and industry benchmarks. The result? Managing more devices and users with less effort, improved stickiness for your client, with a solution that adapts to changing landscapes. 

Available on the ConnectWise Marketplace 

These bundles are available on the ConnectWise Marketplace today, where you can purchase MaaS360, add customers, modify configurations, and upgrade existing legacy customers, all in one place!